They don’t even answer their phone. Horrible company!
Roman Poudyel
Jun 14, 2022
Do your job
Fathi Mohalhal
Jun 14, 2022
Unprofessional customer services and be careful about their "Offers"!
Cody Windeknecht
Jun 14, 2022
Ridiculous outages
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Questions & Answers
Way to go! My electric was suppose to be back on by 5:30 pm yesterday!!!! It’s currently 30 outside and got down to 19 last night. Here it is 8:30 am and y’all “don’t know what happened” putting in a ticket isn’t going to get someone here fast enough
jordan moore | Sep 29, 2018
Florence Kosko | Sep 29, 2018
I'm sorry to hear that. They can be quick to turn it off if a payment is missed. But never quick to turn it back on.
When are we getting gas on Sunset Ave in Erlanger
Dale Hoffman | Sep 29, 2019
Todd Vallandingham | Sep 29, 2019
I dont know you tell me
Paying it for me. It is now 9pm, and my kids and I are sitting in the dark waiting for them to turn it back on. He even paid for the after hours reconnect fee.. but you guessed it... Duke energy does not give a f****