Address: 613 Madison Ave, Covington, KY 41011, USA
Phone: +18594311745
Sunday: Closed
Monday: Closed
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: 10AM–3PM
Mary Smith
Sadly one star seems too much for this place…Customer Service is horrible. I just moved to area and wanted to use local business vs franchise or chain. Motch is obviously not interested in obtaining new customers and I am definitely not interested in using them for my jewelry needs. Hope their is another Jeweler in town.
Judi Hill
I went in to make a purchase and thought I would support a local business considering I’m also a business owner in the same city, and the older woman that was working was on the phone and looked at me and said you need a mask and before I could reply she very rudely said we can’t serve you without one and I replied do you have one she once again rudely said no, so I found one in my purse and found out they didn’t have what I was looking for, but I was ok because I won’t spend a dime in this business, I called her when I returned to my business and ask her why she found it necessary to be so rude and if you require a mask then you should supply them for the client her response was we have already given out 30 you could go next door and get one and said she wasn’t rude at all… YES YOU WERE!!!
Crystal Whitaker
I had just made a quick run by before going into work this afternoon to possibly look into them fixing an antique rosary I had that had broken... Yes there was a sign on the door about mask but considering I had just parked four blocks away and paid for a meter I asked the older ladies if they had a mask and I'm here to tell you the blatant disrespect in their tones and their behaviors was enough for me never to give them my business I walked away knowing that my God is greater than their attitudes I feel sorry for anybody who has to have contact with these older women and they're in my prayers God bless everyone
Leslie Clifford
I was at the store at 4:40 and the door wasn’t opened. I thought they kept the door locked for security reasons, so I peeked in. A lady answered the door and said they were closed. I pointed out that their sign said closed at 5:00. She said they put the inventory away and it takes time. At that pointed I suggested they change their sign. She said, “Oh no we couldn’t do that.” I know you’ve been in business along time but sadly I won’t be back.
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Yes, please bring it in and we can give you an estimate.
At times we do buy, we also offer consignment. We price and place your item in our section of pre-owned and estate pieces. We take 25% commission when the item is sold.
We can do consignment. But we can not buy at retail price.
Heidi, Yes we can do engraving on gold rings, what material do you have? I would have to see the ring to give an estimate for the engraving, cost is per job not per letter. I hope that helps. It will take approx 1 week. Thank you
Yes
It depends on the size and if it gold or silver. Bring it in so we can look at it and give you an estimate.
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