Van Cott Jewelers

Mary Kucharek

Very nice store and the staff is very pleasant... especially Carol.

Evil Tiki Dude

Very pushy sales staff and came across as snobby. The amount of times they said infinity brand and how she is going to love this brand and not want any other brand was so annoying. Like she won’t care the brand of the diamond. Not a good fit here. On top of that they quoted me on a price then a week later said it was $300 more. As a salesmen myself I saw through their tricks and games. Not a good experience. I even tried to negotiate with an all cash payment and they still didn’t budge on the original price they quoted me! Will never go here again.

Wayne Leyman

So the last time I bought a car I went to a dealership that I had never visited before, and I told them when I got there that I usually go to the dealership down the road. The first thing they said to me was that I shouldn't be going to the dealership down the road because they are no good over there and that I should continue to come here as I will be treated better. This kind of made me feel like they weren't really interested in helping me out on any personal level They were just looking at me as a possible commission. Now I told you that story so I could tell you this one... I visited Vancott Jewelers for the first time yesterday. Within the first few minutes of speaking with the lady that greeted me. I mentioned that I usually go to Van Horn Jewelers in Owego and her next response was that she had heard that they do very good work over there. She made a couple of other comments that were positive about the competition and then asked what she could help me with. My first thought at this point was that Van Horn Jewelers must be doing a pretty good job if the competition is telling me so and it made me feel good that my previous decisions on my jewelry purchases were pretty good as well If this place is telling me that the other place does good work. So anyway the reason I stopped in was to have a watch repaired. It's not an expensive watch in comparison to others, and in fact it's probably going to cost as much as it retailed for originally to fix it If not a few dollars more. I was already aware of this by doing some research and I am okay with this. I had originally taken it to another place to have it repaired and I was told that it wasn't worth it because it would cost too much which I didn't feel was that other guy's decision to make, so I took my watch and went home. Vancott Jewelers didn't approach it from that angle, but instead understood that I was looking to have this repaired, quoted me an estimate and a price for shipping. The woman I was talking to at this point is named Carol and she was most helpful. She showed me what she thought the problem was, and was very polite and courteous. This all happened yesterday, I haven't received the estimate yet, and obviously haven't had the watch repaired and yet here I am already leaving five stars. The end result of what I decide to do with my watch in my opinion isn't relevant as the service I've received so far was exemplary

Amanda J

I had Van Cott do custom changes on an heirloom wedding/engagement ring and couldn't be happier! The rings came out better then I could have envisioned, got them completed timely, their pricing was fair, and their customer service was delightful. I would highly recommend and will be buying jewelry from them in the future.