Bob Johnson Auto Group

Category: Car dealer in Rochester, New York

Address: 3817 W Henrietta Rd, Rochester, NY 14623, USA

Phone: +15853349440

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Richard R

Sep 24, 2022

9-24-22 Kevin Fitzpatrick gave me a very pleasant, non pressure car buying experience. Price was right not gouging like other dealers taking advantage of what they say is supply and demand. I will be using Bob Johnson for my car buying needs in the future.

Cudda Threadcraft (Cudda)

Sep 17, 2022

My go to get repairs to my truck,good people chase is an awesome employee there... I heard other customers thank him for the work he does... the mechanic's is absolutely amazing and knows there job. Update.... my previous review was good bout them.. until they didn't take responsibility for they f..ups on my vehicle... just know things can go well at these dealers until they mess up your vehicle...you better believe Noone will take countabiltiy...they will all stick together and show you bad service. Chase turned into a whole different person. The lady in the office was unprofessional.. and mulniulative. As if you don't know what you talking about. I reported them as well . Never again to get my service

Sherry Thomas

Sep 4, 2022

I had an oil change and rotated tires for routine maintenance. Typically in and out in a hour. They must have been very busy as it was 2 1/2 hours before I got my vehicle. They are friendly and always wash my vehicle! Other than the wait this time they are great.

L F

Jul 27, 2022

I have had the worst car buying experience I have ever had. I have purchased many cars of the years and this has been unbelievable. I live out of state bought a car to have it shipped and it has been 4 months since I purchased and Bob Johnson Auto Group still has not paid the tax on the car for my state, they charged me the tax but have not paid it to the state. I'm now late so will owe additional money to the state when or if they ever pay it.

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Questions & Answers

Today the automatic raise and lower window switches stopped working. I have a 2016 Subaru Legacy. Is there someone at your location who can fix the automatic window raise and lower?

Dean Froehlich | Sep 29, 2018
JDN Zeg | Sep 29, 2018

It won't be cheap. And dont be aurprised if they "find something else" wrong too.

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what is a cvt transmission? is it an automatic?

Maria Maggio | Sep 28, 2020
Bob Johnson Auto Group | Sep 28, 2020

continuously variable transmission (shiftless) and yes, automatic.

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