Spectrum

Category: Cable company

Address: 2505 Vestal Pkwy E, Vestal, NY 13850, USA

Phone: +18668742389

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Brandy Mcconkey

Sep 25, 2022

Took our money but never gave us the phones we purchased. Still fighting them for our money back and it's been two weeks ago

S. M.

Sep 22, 2022

Worst service ever with continuing problems and rate hikes. Can't even get someone on the phone. Spectrum stinks.

Tami Oneill

Sep 14, 2022

Slow, crowded, overworked..

Pamela Burdick

Aug 12, 2022

Not on hold very long and was very helpful

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Questions & Answers

I had two employees come to my home on Aug.12 to help with my internet. They did not wear a mask. This is very concerning . Why are you not taking precautions?

Deegirl Lewis | Sep 28, 2020
Knut Mohlman | Sep 28, 2020

Golden rule : wear a mask.....!

Do u pay anything up front for the 44.99 cable + internet package? Thank u

Bruce Kresin Jr | Sep 28, 2020
Frank Felice | Sep 28, 2020

You get billed 8 days after you receive their equipment

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What channel is the ppv for the Royal Rumble?

Jeannie Nemconsky | Sep 29, 2018
Dino Petrilli | Sep 29, 2018

Press guide button and the menu will tell you

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483 Plaza Dr is closed - Store is now located at 2505 Vestal Pkwy E (Town Square Mall)

Judi Dirosa | Sep 28, 2021
boyd nichols | Sep 28, 2021

Hours at 2505 vestal parkway

What are your store hours?

Toni Norton | Sep 28, 2020
Soror Seshat N. Aubi | Sep 28, 2020

8am to 7pm

Pay a bill on the phone?

THERESA OCONNELL | Sep 28, 2020
Ami Saroka | Sep 28, 2020

There's a 1-800# on your bill where you can pay over the phone.

Do you guys happen to have the white google pixel 4 xl in stock at the vestal location

ashley Frost | Sep 28, 2020
Suntrice Duckett | Sep 28, 2020

You would have to call them to see. But I think they should have it.

Is there a bus route that goes here

Heidi Dalmasi | Sep 28, 2020
Jeffrey “Jeff” Curay | Sep 28, 2020

Yes

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I only wanted internet. They gave me a modem but no password or directions at all. I want roku and roku cant find modem. Is it supposed to or do i need roiter. Will router find modem?

Wiliam Hendrixson | Sep 28, 2020
Kim Connors | Sep 28, 2020

Yes you will need it. They gave me directions on how to hook it up. Keep calling them. Some of them can be rude as hell and some don't know how. To right to the spectrum store.

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Can you exchange your box at the vestal,my store if it isn't working properly.

Debbie Howard | Sep 28, 2020
karen ritter | Sep 28, 2020

Yes. The boxes can be exchanged at any spectrum office.

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how to hook up cable box

William Benson | Sep 29, 2019
denise orshal | Sep 29, 2019

HDMI port on your TV to your HDMI on cable box then put your TV to input HDMI which ever one you used one two or three

When we return the modem to Spectrum after cancellation of the servies, do we get some money back like a deposit?

Ezgi Çakır | Sep 29, 2019
Stephanie Larson | Sep 29, 2019

U dont ever pay a deposit on a modem so no u wouldnt get money but if u dont return it they will charge u for it

Why is my TV stopping every freak minutes with a "Please Wait" on a black screen?

Harold Manker | Sep 29, 2019
Crystal Pines | Sep 29, 2019

Hey Harold this can happen for a few different reasons please call in and schedule a tech to come out and check your signal

can not call out on home phone

Vince Springer | Sep 29, 2019
Irene Berndt | Sep 28, 2020

My box is flashing from time to appl. What is wrong?

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How do I get on demand with my new remote?

Linda Slawson | Sep 29, 2019
J R | Sep 29, 2019

Press the demand button.

Do you service Kingston Pennsylvania?? Asking for my boyfriends grandmother

Crystal Bryant | Sep 29, 2019
Robert Clark | Sep 29, 2019

There's a system for checking on their website.

Why has cable been out all day in the Floral Ave. area of Johnson City, NY?

wanda dewey | Sep 29, 2018
Deb Hasbrouck | Sep 29, 2018

Am on the Southside of Binghamton, no issues here. I would check with Spectrum directly.

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What channel is yankee game on

Floyd Degnan | Sep 29, 2018
Deb Hasbrouck | Sep 29, 2018

Check with the website

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How do I find out why my internet is not working? We just paid our bill 2 days ago.

Gary Yesensky | Sep 29, 2018
charles labarr | Sep 29, 2018

Reboot the modem

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What package has travel investigation discovery network

Patrick Iandoli | Sep 29, 2018
iBot ClanRx | Sep 29, 2018

That would be TV select along with Tier 1. Basically the travel channel is the only Channel causing you to go above the regular TV select. My question to you would be do you want to spend $12 for the Travel Channel.

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I have just spectrum internet....do I get email with it

Helene Pavlovic | Sep 29, 2018
Kathleen Sullivan | Sep 29, 2018

When it was TWC you did, so I would assume you do. They are terrible and their stuff works worse than ever.

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