Sonic Drive-In

Julie Hicks

The chicken sandwich had been done for a while and was rubbery.

mark haycraft

My order was messed up and the service was not good. The only thing they got right was charging me.

Shatia Winsch

If you want your food made wrong, visit the Chillicothe Sonic. They’ll stand up to the challenge and miss it by a mile every time. Also, remaking the sandwich wrong the second time is a sure fire way to lose my business. Third time is not a charm.

Crystal Meyer

At the first ring to the button they had conversations with themselves instead of taking our order and hung up. Upset, we started checking the clock. It took another 8 minutes to get the button answered the second time and an order actualky taken. It took 25 minutes of waiting after the order was placed before we asked where our order was. The reply was there were only three people on staff and it would be out shortly. We set an additional 5 minute timer. After all most items take less than 5 minutes to prepare fresh there. Instead of bringing our food she was noticed taking out the inside trash. Our order didn't arrive before the 5 minute timer went back off. They're supposed to have food out in a specfic time frame. They're also supposed to do certain things when they are slower for customer service reasons. If looking for fast food while you are passing through town, you might call ahead if time to ask how backed up they are. We went elsewhere and will keep this in mind if we swing back through town.