KFC

D Tek Gaming

I did an online order for 8 piece original. Just chicken I order it at 8:45pm and I didn’t receive my order until 9:40pm because they close the doors at 7:30 so the line was wrap around the building. And of course when I received my order you guessed it all the chicken was cold. Every time I order from the KFC in Newport News, Hampton area I’ve had a bad experience this needs to go to corporate. I don’t know what’s the problem is. Is it management or the employees and I definitely know it’s not COVID because there service and food quality was bad before it happened. People pay a lot of money for there food and in return it’s a slap in the face with the service and quality.

Tammy Claunch

Food is decent but the Customer service sucked. They were rude. I won't be going back to them. They didn't even read my order back to me.

Nelson Frias

This KFC is the worst one I ever been in my life. There rude always have to wait forever and always run out of everything. I hate going to this KFC but that's the closest one to me . I ask for 3 wings they told me they didn't have any. But I ask for a breast n a wing they had that crooks.

Ly Hoang

Listen, I just moved into the area in April and this became the new KFC that was closest to me. And I've got to say, it's been going downhill every time I visit. The first time was decent, I got what I came for and I left. By the way, I only do drive thru because #COVID. Second time was a bit iffy, they were very nice about letting me know that there was gonna be some replacements with my order and if I was okay with it. But the chicken I got was very much on the soggy side. I have no idea why it was like that, but maybe this is why I just ask for extra crispy usually so idk. Then this time, TONIGHT I was ordering through their website and the site said they were open so I put an order in. Lo and behold, they were not open. And in fact when I tried to ask what about the order I put in, the worker just kept repeating they were closed at 11. I just wanted to know, if they go it but okay sir "good night". So yeah, I'm not too happy.