Popeyes Louisiana Kitchen

Olga Cabassa

The worst fast food restaurant in town. The wait is always long and the employees don't seem to care about anything. We set in the drive through line for 30 minutes waiting on them to take the order of the car in front of us, they just completely ignored the whole drive through line, no one was taking orders this whole time. Cars just sitting there. They just need to shut down this location completely and build a chic fil a there.

Atika Rodz

If I could give a zero star review I would do it. I was in the drive through since 9:26 pm. Then when it was my turn at 9:55 pm they kept me waiting there until 10:15 pm when I decided to go to the window, they told me that they were closed and they couldn’t do anything for me. So I waited 45 minutes in line just for them to say that they were closed and acted like they didn’t know anything. Horrible service!!! I would never go there again! Popeyes at Jefferson Ave , Newport News Virginia. Saturday July 16…

G Colby

Management is running this place into the ground, on top of that they desperately need to get new employees. Really bad service, unprofessional. They were out of half the menu. 30 minute drive through wait. No sauce, forgot stuff. Then, get home and check the food.. they ran out of the buns at some point and went to a grocery store and bought the most comically oversized buns for their sandwiches. Never a word of warning, this was just normal for them. Had to take half the bread off just to eat it. Go somewhere else. Anywhere else. Until management has standards and holds their employees to them.

joatmon101b

When the cashier finished with the previous customer she left the counter to sweep the serving area despite me standing right in front of her ready to order. Good clue to leave and go somewhere else. I got the Shrimp Tackle box, it's supposed to be 8 pieces. I got 7. It was over cooked so the shrimp were tough and the coating completely overwhelmed the flavor of the shrimp. When I get shrimp I want it to taste like shrimp. Last time I went here was in 2002. It be at least another 20 years before I go back.