AmericInn by Wyndham Merrill

Category: Hotel in Merrill, Wisconsin

Address: 3300 E Main St, Merrill, WI 54452, USA

Phone: +17155367979

Reviews

John Vangalis

Jul 27, 2022

It's bad enough that the owner brings in day old bakery from another business he owns, but we had to pay full price for our room for a three days stay and I had to empty our trash and get more towels each day from the front desk because of a shortage of staff. Plus we were told that the ice machine was broken, but when I tried it it's was working fine? We use to really enjoy staying here because of the people who kept the business running, but for whatever reason they left and with them left the quality of comfort. The owner really should adjust his prices to accommodate having a self serve hotel. He is offering a signing bonus for new employees, maybe he should have given his former employees a bonus to stay!?

Joseph Frederick

Jul 5, 2022

Never stayed here but, when it comes to people with disabilities and looking for part time jobs. This is not a place to be. They will force you to work 40hrs and if you don't they will fire you. Also they are hiring 14 year olds without a worker's permit which would confirm hours of work. Just so they can force 40hrs or fire the kids. That's what the manger Lisa did.

Rachael Wilber

May 16, 2022

I booked a room here because I am a Diamond level member and Wyndham properties offer free suite upgrades if you are Diamond level. I have done this with (literally) over 100 stays in the last two years. As long as a suite is available, you are upgraded upon asking. There were some hot tub rooms available, so I asked. As I do every time I stay at Wyndham hotels - which is about a week's worth of nights every month since I travel for the business I own. Michelle at the desk was very (very) kind, but had not been trained on how to do this (not her fault, she's awesome). She tried to work it out, then called Chevy (night manager?) and he insisted that in order to do that, I'd need to call Wyndham and have them change the reservation. This is categorically incorrect as, like I've said, I've done this dozens and dozens of times before and that's NOT how this works. He also stated that I "used up my points" on the room and couldn't get a nicer one. Also not how it works. At all. On the brochure and everywhere on the website it clearly states that you get the free upgrades even when using points to reserve a room (Go Free or Go Fast nights). He also wouldn't speak to me on the phone, he would only talk through Michelle. My only option then was to come back and speak to him at 11pm, then if I could explain to him how to do his job, move to a whole different room and finally be able to use the hot tub at maybe 11:30pm. No, thank you. Hard pass. I would have stayed somewhere else and certainly will do so next time. I want to reiterate Michelle was very kind :) Oh, and the room is nice. But you know, no.

Joe wolf

Mar 20, 2022

Clean rooms and a decent breakfast selection. Pool & hot tub well maintained. Staff was very friendly as well!

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Questions & Answers

Can we come and pay to swim without getting a room and how much would it be

Bev Laping | Mar 1, 2019
Dakota Vasa | Mar 2, 2019

Its 5.00 person

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