Academy Bank

DARRELL TONEY

Valissa and Yolanda are very helpful and Attentive to your needs very polite and always wanted to help will not Let you leave until the problem is solved Great place to come customer service skills is 1000 plus,I recommend coming here because you will leave with a smile

Sam kosukhin

Be aware even if you post transfer to your account thru Zelle your current account statement will show balance with Zelle include but you can't use your funds for internal tresfer because the banks app lies to you. The funds are not available and the bank will charge a fee if you go negative even if you have opt-out of overdraft! The bank will take/steal your money. That's is how they do business. Also when you call they will give you a speech on how they will use a courtesy refund of the transfer when it's their banking app that does not warn users that the funds are not available! They do it on purpose so the lower class loses their money! Showing a person a current balance is not the actual balance. You can drive to atm withdraw funds and then deposit to your other account but you can't do that on the internal transfer from one account to another. Be aware of this scam by Academy Bank! They want your money but they don't want your business!

Lorena Crosby

My husband and I have had horrible customer service. Every time he calls, he gets told something different. Now no one is answering or returning his calls. This has been going on for six months.

Isaac Davis

I would give a 0 star review if possible. fraudulent activity happened with my debit card. the card was canceled and a new one issued. retrieving my stolen funds from customer support/ debit card disputes has been a nightmare. Adrian, a so called supervisor within the department, has been less than helpful. I would not recommend doing business here. It's been almost a month now and I'm still trying to retrieve stolen funds. check out their response below. instead of asking me to try again, they could do their jobs and issue the credit that they have stated they would.