Sunwest Chevron ExtraMile Lodi

Rochelle Riding

The “manager” of the car wash is TERRIBLE!!! I pay for the gold subscription on two separate vehicles I own. Never any issues with one of the stickers. The second sticker has non stop issues. Mostly recently the sticker was not working so a random car wash employee instructed me to take the sticker off my windshield so he could wave it directly in front of the scanner to get it to acknowledge it. I was instructed by this employee to return to the car wash when the manger was there. When I returned, the “manager” chastised me for taking the sticker off my windshield and then refused to replace it because it would cost him $15 and there can’t be anything wrong with my sticker. I asked to cancel my subscription due to poor customer service and the “manager” told me I’d have to submit a request in writing, that they do no accept verbal requests to cancel. Oh, and I should also mention that the car wash doesn’t even work correctly all the time. More often than not the top roller brush doesn’t engage to clean the vehicle.

HOLLY LOPEZ

After buying the monthly car wash, the guy drying the car accused us of changing the sticker to another car. Why would I move a sticker to another car? Accusing us of stealing as he is drying the car and accepting the tip we give every time? Horrible attitude by the manager of the car wash.

Nicole

I wish I could give negative stars. This place is an absolute joke. I went for a carwash and paid $15 for the gold and the customer service from the ghetto lady drying the car was ridiculous. When I confronted her she blatantly ignored me and threw her hands up in the air. When the manager came out he gave me the worst customer service. I will never go here again its horrible.

Tatum Kell

Got a car wash in the morning had an emergency had to go home came back and man rudely came up to me while I was vacuuming and yelled at me in my face. I have my receipt to prove it. Lived here for 20 years and no body’s paid for a wash to use the vaccum. New guy Just likes harassing women. He made me uncomfortable last time I was in the store too. Went and paid for a different car wash and use their vaccums out of spite cuz that guy is rude and scary.