Suburban Extended Stay Hotel

Rosalind Woodruff

Rooms were very clean and the staff was very helpful and friendly!!!

Christopher Smoe

Got a bad first room. Checked in again. No remote. Had to get a remote. Maintenance guy did say they just put in a new AC unit, which did run well during a hot stretch. Has been 15 days and they haven’t released my $50 deposit on my credit card though. I’ll check back if they get that resolved or decide to keep what ain’t worth a war over. Some people just do that.

Chris Q

Good size room at a decent rate, but had some issues. Half the towels provided were heavily stained, and when we asked for more the front desk attendant said she could only find a couple more that weren't just as bad. TV remote was missing, and even after they replaced it the TV couldn't recognize the network so it had no channels. Floor was dirty; socks and feet were smudged black just from walking on it. No way to summon anyone to front desk if they are occupied in the back room; waited for 10 min for someone to walk through and notice I was there. Overall, place has potential, but several areas need improvement.

Dima Pavlyuk

This place was horrible. The first room they gave us smelled like a grandmas house mixed with cigarettes. We went and told the front desk and they moved us to another room. That one just had the old smell. You can smell it in the towels when you wipe and in everything. Later we asked them to clean our room and she said okay they will come tomorrow since it was late at night. Nobody showed up the next day. Apparently they only clean your room once a week and if you need light touch ups like, changing your towels, that will be for an extra cost. Then I had a bug drop down right in front of my face to the floor while I was standing in the bathroom. They also kept declining all of our cards at the front desk, then after entering the card manually it went through. The funny thing is all the cards we slid are now showing pending. Hopefully they won’t charge us four times for our three day stay. I would rather pay the extra couple dollars for a nicer place then stay here!