KFC

Shel Lop

This being the only KFC around for miles one would think that they would be better to their customers. Lobby is closed for no reason because it was open with no real problems other than these lazy people wanting to get paid for doing nothing! If you do happen to visit here, which I NEVER will, be prepared to wait at least 1 hour in the drive through! They are NOT short staffed just LAZY! People walking up to the drive thru because the staff just ignores customers of soo sad! I have never experienced such horrible lazy customer service!

Crystal Purdy

I went to this KFC tonight as I had placed an online order for pickup. Only to get to the restaurant the lobby was closed, went to the drive thru was asked to come to the window so I waited on line only to get to the window and be told they don’t have any chicken left to fulfill my order and that they closed at 8pm. I placed my order at 750 with the understanding they closed at 9 as that’s what the website and all of the signs on their doors say. They refused to refund my money at the window and had ZERO solution other than that I needed to call corporate which is absolutely ridiculous that no one in that building could help correct a situation that was completely their fault due to them not updating their hours on their site and even on the doors to their building. This wasn’t a staffing issue this was a they’ve decided to not stay open until 9pm anymore issue and they haven’t let the corporate offices know that this is what they’re doing. Even better was that the manager who was there wouldn’t come speak to us and kept making the poor kids who were working come try and explain everything. I was nice as I know the world is short staffed but as a retail manager myself I’m completely disappointed in how the manager handled the situation as they didn’t handle it at all and left it up to the poor kids to which is unacceptable.

Joey Bridges

For the most part my experience was fine going through the drive-thru. There was a couple of things that they were out of that I wanted but I understand how that is these days the employee at the window was nice she was talkative and sound like she enjoyed her job

sarah

went through the drive thru today and received only half of my order. should’ve checked the bag before driving off. got the $10 box and only got the sandwich and they forgot the cookie in the breast fill up box. good customer service but did not get all of my $17 worth of food