Applebee's Grill + Bar

karol schaner

I'd give a 0 if it were an option. Ordered drinks and food at the same time. Got drinks, had a second drink and 45 minutes later, no food. After speaking to the manager, 1 meal came out but 2nd meal didn't. No apology, no comp, nothing. We paid our drink bill and took our money elsewhere. This Applebee's could care less. BTW, they were well staffed. We'll not be back!

Celina King

Our anniversary was held here. It was a disaster. Our server had no idea how to talk to people or it must have been his first day. He messed up our order multiple times or served us cold fried food. My fiancés order was also over done. The plates were cold to the touch just like the food. Everything had to be sent back and reordered. Adding to a already over hour waiting period. Our server Charles didn't seem to concerned when we mentioned how dirty the booth was. And requested to be reseated as the window had dirty snot lines from the previous parties child.🤮 The shrimp was over done and dry. Just as my breaded fried chicken. How a kitchen could mess up such simple orders I don't know. Inexperience I guess?? Lack of care? Lack of consideration. There was clearly no hospitality from the other servers as they only checked by the table to be nosy and not offer any help, drink refills, or napkins. Never returning to this rat trap of a excuse of a restaurant that employed this cockroach. At the end of it the order was comped, we were about to leave and all Charles cared about was how much $ he was getting from us for our time with him. Hurtful. Not hospitable.

M'R4Y C4RT3R

What a joke. I shouldn’t trash the establishment for a worker’s lack of passion but keeping a server who doesn’t recognize and appreciate a guest is a management decision. What I thought was going to be a spontaneous fun night with a bestie turned into short cut dinner. I had a better customer service from the lady who handed my food at McDonald’s where I stopped right after I left. At least five servers, maybe six tables but I am left there, trying to enjoy the appetizers some other server served with no napkins. By the time my server ended up showing, I had already lost my appetite. I know what kind of service I deserve at what place and I won’t settle for anything less. This was such a disappointment. I still left a tip over 50% ( $50 on a $30. That bill could had been $200. Not recognizing your clientele is the worst thing you can do to your business ). I have been a server all my life; I wasn’t this bad on my first day. Never again. There are enough places who can give me a service I deserve. Onion rings were burnt. Cheese sticks were amazing. I didn’t try the spinach dip nor the pretzels but they did look good.

Earl Gatfield

When we entered their establishment we were greeted by very friendly staff. No waiting. We went right to the bar. The bartender prepared our drinks quickly and gave us menu's to order our food. Drinks came quickly. He took our order …