TDECU Houston Heights

Category: Credit union in Northside, Houston, TX

Address: 428 W 19th St, Houston, TX 77008, USA

Phone: +18008391154

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–6PM

Friday: 8:30AM–6PM

Saturday: 8:30AM–12:30PM

Reviews

Keith Crappell

Jan 29, 2022

This CU needs to have their customers respect the public alley they share with the homes for the drive through. Even with signs posted customers still block neighbors from getting out of their garages.Thank you for letting us know Keith. We'll pass this feedback on to the appropriate people here at TDECU.

Josue Zamarron

Nov 30, 2021

Was trying to transfer my business and personal accounts from chase to TDECU because i taught they had poor customer service… …Hello, thank you for your feedback. We'd like to resolve any issues you are having. Please email us at [email protected] or call us at 1-800-839-1154.

Jakeline Beltrán

Aug 29, 2021

The staff didn't help me at all I went yesterday and I told the lady I needed to make a transaction or get a cashier check and she said that I could use my card that she couldn't do a transaction and she couldn't give me a cashier's check. I will not be going back to this location.

D. G.

Apr 8, 2021

So I've banked here for about 3-4 years now. The drive thru lines here are the worst. Very, very slow. The tellers are great but they are helping the customers inside of the lobby. I've sat as long as 27 minutes in line waiting for 1 car in front of me to be served. Oh and the ATM machine is nicely planted in the drive thru lane exit instead of in the front of the credit union. So if u want to use it you have to park and get off and walk to the ATM standing in front of someone's car in the drive thru. I'm closing my accounts and going to another bank.

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Questions & Answers

How do I notify TDECU of my upcoming travel plans so that my debit and/or credit card will be available while I travel?

TDECU Houston Heights (Owner) | Jul 2, 2021
TDECU Houston Heights (Owner) | Jul 3, 2021

For credit cards, please log in to Digital Banking and use the travel notifications option under Manage Cards. For debit cards, notify TDECU at least two business days before your departure by sending Member Care a secure message in Digital Banking, or calling the number on the back of your card and providing the dates of your travel and the destination.

Why is there a hold on my check or deposit?

TDECU Houston Heights (Owner) | Jul 2, 2021
TDECU Houston Heights (Owner) | Jul 3, 2021

A hold means that although a check amount was credited to your account, it's not yet available for your use. TDECU’s general policy is to make deposited funds available on the first business day after we receive a deposit. In some cases, however, we may place a hold on funds deposited by our Members.

DO WE GET ANYTHING FOR REFERRALS

Margaret Vazquez | Feb 27, 2021
TDECU Houston Heights (Owner) | Feb 28, 2021

Hello Margaret, you can earn money for referrals. You have to register here: https://www.tdecu.org/refer/ and the referee has to provide the code here: https://www.tdecu.org/redeem/

I HAVE A FRIEND THAT WANT TO OPEN AN ACC THERE

Margaret Vazquez | Feb 27, 2021
TDECU Houston Heights (Owner) | Feb 28, 2021

Please have your friend visit https://www.tdecu.org/membership/

Can you deposit money into your account using the after-hours ATM?

Carlos ²³ | Feb 27, 2021
TDECU Houston Heights (Owner) | Feb 28, 2021

Yes, you can use the drive-thru ATM at this location to make deposits. You can find all the services offered at this location here: https://local.tdecu.org/tx/houston/428-west-19th-street.html

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Does this branch have an after hours ATM?

Geissel Delcid | Feb 28, 2020
TDECU Houston Heights (Owner) | Feb 29, 2020

Yes it does. You can find more info on this Member Center here: https://local.tdecu.org/tx/houston/428-west-19th-street.html

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