Pocono Pool & Spa LLC

marc s

Purchase pool pump, 2 weeks after they install, it started making load grinding noise. I called left a message and Holly never calls anyone back, or maybe she just select who to call and dump the rest. Went to both stores numerous time and they refused to take or exchange the 2 weeks old pump back, the answer they give is to call service line. 6 weeks went by and multiple visits and calls and nothing happened. They got tired of seeing me in the store and one of there employees (Heather (old middle age woman)), refused to even sell me chemicals, (she must be the owner). Pump still not fix, can’t get it exchange even though it was in the window of there return policy. Bottom line, I will not be purchasing anything, anymore from Pocono Pool and Spa; and I wouldn’t recommend anyone to.

Ryan Gilson

Great team always ready to help

Harriette Parris

Great service

John Rivera

Staff is very knowledgeable and pleasant. Prices are very good