Citi

Alf Meyer

Excellent service, very friendly and always willing to help, especially our friend Jackeline

Patricia Bouzalmad

Waited over an hour to speak to a rep. Manager took me in to tell me in less that a minute to call the 1-800 number to get my issue fixed. no customer service, very little knowledge about products and packages or simply did not want to help. Spent 45 on the phone and got my call hung up three times. Not sure what happened to this branch or this bank.

Ray SS

I went there a few of days ago, one of the bank agents called the police because of an elderly woman was complaining about a bad service. I felt really bad because the lady was shaking hands and one of the women in charge refused listening. Then, suddenly there were 3 police cars like if she was a criminal. I don’t know what was happening I just felt so bad just to see what they were doing to her. The bank associates (one was pregnant) who handled the situation were super nasty, rude and mean. Never return to that place again. I hope that lady call a lawyer….I would do it.

MrMelgibstein

Great banking service,great dedicated Citi Bank employees,only downside is the location next to the sketchy Silver Bluff neighborhood that the City of Miami has tried to contain with police and barricades.