American Van Lines

Category: Mover in Pompano Beach, Florida

Address: 1351 NW 22nd St, Pompano Beach, FL 33069, USA

Phone: +19543181246

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 10AM–3PM

Reviews

Danny Paul

Sep 28, 2022

Andrew McClellan

Christina West

Sep 26, 2022

Manny for job # 1605655 for Karen, did an amazing job!! He was very professional, on-time and very communicative the whole way. Everything arrived perfectly, not one thing was damaged after driving all the way across the country. I will definitely be recommending Manny to everyone I know who is moving. What an awesome blessing he is!!!

Julie Becker

Sep 25, 2022

Jose angarita was friendly and timely!

Derek Story

Sep 21, 2022

Maybe the worst service I've ever experienced. They are great at the beginning because they want your service. After the contract has been signed, it gets bad... Here is what over $15,000 of service from California to North Carolina has gotten us: First: After we agreed to the quote, a couple days later they tell us they don't have anyone in their company available to ship our stuff on time. So they are going with a different moving company that we never agreed to. Instant bait and switch. Read a few other reviews - same thing happens to them. Second: We are still in the process of this move with them. Their communication was non-existent until I complained multiple times and wrote bad reviews on them. We had written multiple emails to our moving coordinator asking if they received specific documents they require to deliver our stuff and never received a response. Instead, I had to call and be transferred multiple times to finally reach her. She then insisted that I didn't submit the documents even though I have multiple emails in my "sent" box confirming I did. After complaining and writing poor reviews, we received an email from Kenneth McLeod, a Customer Service Manager. He is more responsive, but also mislead us. He told us on September 7th that our stuff was scheduled to be delivered the following week. On the following Monday, he again confirmed that delivery was scheduled for the end of the week. Come Wednesday of the delivery week, they tell us our delivery is delayed and won't be delivered be the end of the week... It is currently 15 days after the date we told them we wanted our stuff and we still don't have a confirmed delivery date scheduled. If you're considering this company, please read all of these reviews and go with some other moving company.

Thanks! Your review is awaiting moderation.

Questions & Answers

Where do I send the proof of loss form?

Elaine Kavanaugh | Nov 1, 2021
Joanne Balp Leach | Apr 30, 2022

Good luck find it it. They couldn't care less.

how long in business? info on Harold Brown.

Geri Minckler | Sep 28, 2018
Mary Finch | Sep 28, 2018

Will pull out my paper work for the answer.I'm not familiar with Harold Brown as he was not my agent.I will say this ,,as a whole start to finish they were excellent.My interstate move went smoothly and on schedule.

Were you satisfied with service

patricia vanhoy | Sep 28, 2018
gabe velazquez | Sep 28, 2018

Best moving service I have ever used. On time for pickup and delivery.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places