Florida Department of Revenue Child Support Program - Fort Lauderdale

Category: State government office in Fort Lauderdale, Florida

Address: 1900 W Commercial Blvd Suite 190, Fort Lauderdale, FL 33309, USA

Phone: +18504885437

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: Closed

Thursday: Closed

Friday: 8AM–5PM

Saturday: Closed

Reviews

Sunny Ayotte

Sep 21, 2022

Well I love child support enforcement however I will love it more once I get everything I'm owed from my ex who owes me 25 Grand LOL

Charles Hall

Sep 12, 2022

The worst system ever. The automated system is horrible. It doesn’t give you the option to choose to speak with someone. You can never reach anyone. The call volume is always high.

Candy Andino

Sep 8, 2022

We was sitting for almost an hour and still nobody attended us and it was a very small day

Jennifer Levine

Sep 6, 2022

Call all day over and over, just to get a question answered.

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Questions & Answers

Why is it that they never answer the phone for hrs on in automated just says they are busy and to call back later most frustrating thing ever

Be Yourself | Sep 28, 2018
Jasmine N | Sep 28, 2018

This center has no control over that... The call center is in Tallahassee. & they take calls for the entire state.

Do I need to make appointment or walk in to talk about my child support something is wrong and I have all my paper work from when I started the case the point is I'm not receiving all my child support

Zunilda Perry | Sep 28, 2017
Gene Mahoney | Sep 28, 2019

Walk in. They're open from 8-5 Monday to Friday. As long as you're in the door by 5, you will be assisted.

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IS THERE ANY WAY TO MAKE AN APT. HERE BESIDES HAVING TO GO IN OR CALL??

Lori Shaw | Sep 28, 2019
nakeisha holder | Sep 28, 2019

The wait time is short don't come in at lunch time or first thing on a Monday morning.

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I would like to know if When the child resides supplementary help, the father no longer has to pay child support ????

Judith Bermeo | Sep 28, 2019
Jay Camp | Sep 28, 2019

Only if the child alone is receiving Medicaid. If the father is added to your household for public assistance, he won't be persued for support.

How do I start child support I'm new to this do I set an appointment or walk in

Jessica Portela | Sep 28, 2018
Jasmine N | Sep 28, 2018

Walk In. Apply Online.

Can my son's father get his arears lowerd

Tara Lanier | Sep 28, 2017
Jasmine N | Sep 28, 2018

If you are going to forgive them....

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Why the phone always said busy yeah got to do something!

Manno Charles | Jan 30, 2022
MAURICE JACKSON | Jan 30, 2022

just keep calling it will connect eventually

can I get the fax number for this location

lesa jaggers | Dec 1, 2021
Florida Department of Revenue Child Support Program - Fort Lauderdale | Dec 31, 2021

Thank you for your question. The Child Support Program fax number is available on the Child Support Program website. Visit our website and click “Contact Child Support”, then find the fax number listed. Parents may also contact the program by email, phone, web chat, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”.

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Do they accept payments in cash

Marcus Hallback | Sep 27, 2021
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2021

Thank you for your question. Parents can make child support payments in a variety of ways. Pay online by credit card or electronic check: - Florida State Disbursement ePay website Pay with cash: - AMSCOT - MoneyGram Pay by mail*: Florida State Disbursement Unit P.O. Box 8500 Tallahassee, Florida 32314-8500 *If paying by mail, be sure to include: - Your name - The other parent's name - The court case number or child support case number - The county name where the order was issue For more information on making payments, go the Florida Department of Revenue Child Support website and click “Make a Payment”.

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Can you make child support payments here

Toby Aldridge | Sep 27, 2021
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2021

Thank you for your question. Parents can make child support payments in a variety of ways. Pay online by credit card or electronic check: - Florida State Disbursement ePay website Pay with cash: - AMSCOT - MoneyGram Pay by mail*: Florida State Disbursement Unit P.O. Box 8500 Tallahassee, Florida 32314-8500 *If paying by mail, be sure to include: - Your name - The other parent's name - The court case number or child support case number - The county name where the order was issue For more information on making payments, go the Florida Department of Revenue Child Support website and click “Make a Payment”.

How do I change payment method

Diana Louis | Sep 27, 2021
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2021

Thank you for your question. Parents can change their child support payment method online through the Florida State Disbursement Unit Smart ePay website. Options to receive child support payments include direct deposit to the parent's bank account or through the smiONE Visa Prepaid Card.

Is been very difficult to communicate 😕 .. lot of frustration go through my head. I don't know what to do if they not working.

Edgard Borja | Sep 27, 2021
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2021

Thank you for your question. The Child Support Program is available to assist parents. Options to contact the Program include email, web chat, phone, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”.

I am getting no recognition for supporting my son I would like to put myself on child support so I'm not listed as a deadbeat dad I pay every week can you please tell me how I can get in touch with somebody to do this

Kim Bruns | Sep 27, 2021
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2021

Thank you for your question. Parents can apply for Child Support services online, at the Florida Child Support website, or by calling us and requesting an application in the mail. For more information about applying, visit the Child Support Program website and click on “Apply for Services”.

Whats the procedure to stop child support payments once child turns 18 years old?

Maribel Andrade | Sep 27, 2021
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2021

Thank you for your question. If you receive services through the Florida Child Support Program, once support is no longer owed, we will send a notice to stop the income deduction to the employer. If the employer did not receive this notice, they should utilize the Florida Child Support Services website for Employers to request another copy. If you have any other questions, please contact us by email, web chat, or phone. If you do not receive services through the Florida Child Support Program, you may wish to petition the court to send a notice to stop the income deduction to your employer. To learn more, contact your local clerk of court, or visit the Florida Courts website. If there is past-due child support, income deduction may continue until the balance is paid.

How do I change my direct deposit info

It’s Indie | Sep 27, 2021
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2021

Thank you for your question. You can change your direct deposit online through the Florida State Disbursement Unit Smart ePay website. Options to receive child support payments are by direct deposit to your bank account or through the smiONE Visa Prepaid Card.

I have a child from my boyfriend what can I do to start getting child support from him

melody jackson | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. Parents can apply for Child Support services online at the Florida Child Support website or by contacting us by email, phone, webchat or mail and requesting an application in the mail. For more information about applying, visit the Child Support Program website and click on “Apply for Services”.

What office should i send my paper work?

Sharon Baker | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. To return paperwork, you can mail to the address listed on the forms or return to us via email or fax. Visit our website and click “Contact Child Support” to learn more about these options.

How are we supposed to get an order enforced if we are unable to contact anyone this is absurd he's still working but taking advantage of everything that is shut down and not paying the customer service options Don't worki have tried everything

Diana Guzman | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. The Child Support Program is still available to assist parents. Options to contact the program include email, phone, web chat, and mail. To learn more about these options, visit the Child Support Program website and click “Contact Child Support”.

ho i know avote my son child support i whan to know if i can pay the money hi is on now hi is in jell

Johnny Soto | Sep 27, 2020
Jay Camp | Sep 27, 2020

You can make the payments at the depository downtown Ft Lauderdale

Is it possible to get a full payment history on old arrears from out of state?

Robert Davis | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. The county clerk of court can provide a listing of all payments processed through a Florida clerks of court office. For a listing of the payments processed through another state, a parent may wish to contact the Child Support Program in that state.

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if the child's father lives overseas can you put him on child support

Marsha davis | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. The Florida Child Support Program is able to proceed with a child support case if the other parent lives in one of the following countries: Albania, Australia, Austria, Belarus, Belgium, Bermuda, Bosnia and Herzegovina, Brazil, Bulgaria, Canada (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland/Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon Territory), Croatia, Cyprus, Czech Republic, El Salvador, Estonia, Finland, Fiji, France, Germany, Greece, Honduras, Hungary, Ireland, Israel, Italy, Jamaica, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom (England, Northern Ireland, Scotland and Wales) If the other parent does not live in one of these countries, the Program will not be able to proceed with a child support case.

How can I get a Modification form

Clyde Johnson | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. Please contact us by phone or chat, or stop by a local office to request a change to your support order. For more information about this process, visit the Child Support Program website and click on “Parent Services”, then click on "Change Support Orders".

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My sons mom passed away , now hes with me , how do i stop the money being taken out of my check .....??????

Richard Gossett | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. We are sorry to hear of this loss. If the Child Support Program is providing services, it is important to contact us by phone or chat, or visit your local office to report the death of a parent. Once we verify the information, the support order can be changed or ended. If the Child Support Program is not providing services, you may need to seek a court order.

After applying for support online what is my next step

April Grissette | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. Once a parent applies for services online, the Child Support Program will review the application and open a case. A case may proceed differently depending on multiple factors, including whether there is an existing child support order, and whether paternity is established. The Child Support Program may reach out to parents by mail to request additional information. It is important that parents provide information as soon as possible and contact us when information changes or new information becomes available. To learn more, please visit the Florida Department of Revenue Child Support website, or contact us by phone, chat, or stop by an office near you.

I need to switch how I receive my child payment the office says go online. When I go online it says I can’t change anything go to the office. Who can help me? I’m tired of going back and forth

S W Smith | Sep 27, 2020
Florida Department of Revenue Child Support Program - Fort Lauderdale | Sep 27, 2020

Thank you for your question. You can change your child support payment online through the Florida State Disbursement Unit Smart ePay website, you do not need to go to an office. Options to receive child support payments are by direct deposit to your bank account or through the smiONE Visa Prepaid Card.

I have been calling the customer service number for days and all I get is "all specialists are busy you'll have to call back later" there isn't even an option to wait on hold. How can anyone actually get through??

Nicole Jakob | Sep 27, 2020
Carlos Mendoza | Sep 27, 2020

Call real early.

When starting the process how do u get the DNA done if the person going on child support is not corresponding? Will they call or mail the person to let them do it or what?

Risheema Miles | Sep 28, 2019
Gene Mahoney | Sep 28, 2019

They other parent will be served papers regarding the case. If they don't come in for DNA testing, the Department will obtain a court order for them to do so. If they still don't the Department will get a writ (warrant) for their arrest.

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Do they do walk in?

Risheema Miles | Sep 28, 2019
Jay Camp | Sep 28, 2019

Yes

I’m on child support and the mother moved to a different state with my child with out my permission how do I get to see my child

kev Muppadoo | Sep 28, 2019
Leanne Channey | Sep 28, 2019

If you do not have a court order for time sharing, visitation, or where the child should reside; then you should probably speak to an attorney about your opinions. The Department of Revenue Child Support Program does not get involved in these issues.

I overpaid in child support. How do i get a refund?

Michelle-Ann Cadogan | Sep 28, 2019
Carlos Mendoza | Sep 28, 2019

Pray.

I have to come in to do DNA with my 2 children what time do y’all start with that

Daniella Clark | Sep 28, 2019
Jay Camp | Sep 28, 2019

The office hours are 8am to 5pm.

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Is appointment required or can you walk in?

Shavonte Jackson | Sep 28, 2019
Luis Doble A | Sep 28, 2019

Both

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How much is a written agreement for past due support to get my license back

David Cassels | Sep 28, 2019
Gene Mahoney | Sep 28, 2019

You'll need to go into the office to determine that and to sign the written agreement.

how i change my address

Mohammad Habibur R Talukder | Sep 28, 2019
Carlos Mendoza | Sep 28, 2019

Get over there and report it.

How often can they modify or change support order?

Voneshia Corbin | Sep 28, 2019
Jay Camp | Sep 28, 2019

This can happen as many times as you request, however it's approved as long as there's a substantial change in circumstance that is permanent & involuntary (e.x, parental time sharing, unable to work due to disability, or change in income); the in the support amount has to be 10% but not less than $25.00 a month if it's over 3 years, however if it's less than 3 years, it has to be 15% but not less than $50.00 a month.

Do i still need to submit document when the mother cancel child support

Floyd Richards | Sep 28, 2019
Leanne Channey | Sep 28, 2019

I would always check with a child support office first, as some people can't cancel their child support case. There are some circumstances that don't allow it.

can l make a cash payment

Jorge Tejeda | Sep 28, 2019
Jay Camp | Sep 28, 2019

Not at the local child support office; go to the depository.

I've ask for documents several times, they verfied my address, name & said documents will be mailed. I live in a different county and still havent received them, 4 calls holding more than 30 minutes each time and 3 months waiting. Whats the issue?

CAROLINA DISPATCH | Sep 28, 2019
Jay Camp | Sep 28, 2019

Visit your local child support office & ask for a public records request of your case; verify with a manager to ensure the request is going to be submitted correctly.

The state is newly saying I owe back pay but I have court documents that say I don't owe any. I have documents to prove this. Can I walk into this office?

Voneshia Corbin | Sep 28, 2019
Carlos Mendoza | Sep 28, 2019

Yes. Assistans will take care of the situation.

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If a parent that owes of 20,000 backpay child support expecting a settlement, does child support intercept the settlement?

Ms MICHELLE | Sep 28, 2019
Jay Camp | Sep 28, 2019

Yes. Tax refunds, settlements, & lottery are reviewed to see if the recipient owes child support. They will be intercepted & given to the custodial parent.

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Can u make payments there?

Wayne Wright | Sep 28, 2019
Leanne Channey | Sep 28, 2019

They have a website that answers all these questions. Google "Broward county child support program website", and it will come up.

Can I make a child support payment at this office

Nina Millard | Sep 28, 2019
Leanne Channey | Sep 28, 2019

You can make them at the support depository unit in downtown fort Lauderdale for Broward county cases. Miami Dade has their own depository for payments there, in that county.

If a person is married and living together but put the spouse on child support is it legal

Eva Harris | Sep 28, 2019
Jay Camp | Sep 28, 2019

Yes, there are families that are separated or are going through a divorce. Parents are able to pursue child support through DOR. If you're an intact family & are receiving public assistance, your spouse will have to be added to your public assistance case so they're not pursued for support.

Who do I call to see if I get back pay

Trevon Madison | Sep 28, 2019
Jay Camp | Sep 28, 2019

850-488-KIDS (5437)

Can I walk in to receive a form of some type or can you guys make the changes there for enforcement of my child’s father paying half of our daughter’s perschool tuition fees?

Olivia | Sep 28, 2019
Jay Camp | Sep 28, 2019

Tuition is not covered with child support; child/after care is covered. You can request for modification so your case can be reviewed for any changes to your support order. You can walk in or call their customer service line.

If you are late for genetic testing..will you still be able to get it done??

kita young | Sep 28, 2019
Felicia Tillman | Sep 28, 2019

Yes

Can I be put back on child support once its terminated by the other parent

Ethide Joseph | Sep 28, 2019
Jay Camp | Sep 28, 2019

Yes, if they reopen their to comply with DCF or other reasons. Once the order is terminated, the process starts over, meaning the parent that owes support has to be served and the retro period only goes back 2 years from the day they're served.

Im not on child support at this time.. I ask the mother of my children bank info, to deposit money in her account, to keep records but she wont give it to me. What are other ways to pay her but the courts will recognize these payments

Big T | Sep 28, 2018
Tameko Vassell | Sep 28, 2018

Pay her either in checks or money order stating on the memo line what it is for.

Who can I talk to about why my child's mother keep getting my income tax check and I pay all my child support?

Yung Mizzle | Sep 28, 2018
David Lopez | Sep 28, 2018

You probably owed lump sum of child support. That's why they go after your tax refund. That's ok. You're better off that way. And when everything is up to date you'll get your money. The only thing that can screw u over is losing your job.

I have a court case tomorrow . .I accidentally left address in Sarasota .Can you tell me where to go ? ??

Dodie Anderson | Sep 28, 2018
Dennis Auto Service | Sep 28, 2018

You need a secretary

if your income has changed who do you report it to? because no one is answering the phone

Andrea Alexander | Sep 28, 2018
David Lopez | Sep 28, 2018

You need to go into the office and speak to someone. They will update they info in their data base. Try calling them first. I know it's a hassel but it's a lot easier.

Can i make a payment at the local office on commercial?

Sharon Baker | Sep 28, 2018
Dennis Auto Service | Sep 28, 2018

No, not no more. Because they are criminals an bunch of them got caught stealing. They was under investigation by the FBI.

Do i go to child support office or courts to get child support modified

Terry Parker | Sep 28, 2018
Aimee Gentner | Sep 28, 2018

Courts Terry, there is a paper you can print out and mail in.. they will then look at the case and it will go from there.. good luck sweetie

I can't get ahold of anyone about my case and can't get on chat is there any other way to speak to someone to see my status

Amanda Benjamin | Sep 28, 2018
Jasmine N | Sep 28, 2018

Visit the office.

Hello I'm trying to see what's going on with my child support haven't received it in two months

Lakesha Edwards | Sep 28, 2017
Jasmine N | Sep 28, 2018

You need to go into the office so they can review your case.

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