Max I. Walker — 50th & Underwood Store

Category: Dry cleaner in Omaha, Nebraska

Address: 4923 Underwood Ave, Omaha, NE 68132, USA

Phone: +14025587060

Opening hours

Sunday: Closed

Monday: 7AM–6:30PM

Tuesday: 7AM–6:30PM

Wednesday: 7AM–6:30PM

Thursday: 7AM–6:30PM

Friday: 7AM–6:30PM

Saturday: 8AM–4PM

Reviews

Tyler Parks

Sep 25, 2022

Great spot

Amber Rapp

Sep 25, 2022

Very quick and prompt! Thank you.

Cris Fishback

Sep 25, 2022

I have been coming to the location in Dundee for over 20 years off and on. I moved away from Omaha in 2013, but was back for the funeral of my 2 moms, just 2 years apart. My mothers were well known at this location and always treated with great dignity. I was in town this weekend for a wedding and needed clothes professionally cleaned and pressed for the event. I never hope that they will stay fresh and unwrinkled in my suitcase. As always, I got them back in 24 hours -- same day is still possible -- but I simply came back the next day. Lillie took care of me on both days. She greeted customers by their last name and was frustrated when she got the last name of a customer wrong. She explained to him apologetically that she has two regulars named RYAN and she simply used the other Ryan's last name. You could see that he was touched by her apology. Customer service like Lillie's has mostly disappeared. I work for an airline out of Atlanta and we try when we can to address passengers who we have just met by their last name. We have a virtual seating chart and the tools needed to do that. Passengers always tell us how elevated their experience is when we address them by their name (family or otherwise). Although Lillie had never met me before, she greeted me with the smile and warmth that she did her regulars. Max I. Walker is blessed to have someone like Lillie. Forgive if the spelling is wrong. Great customer service is what brings people back for more business when there are other options out there, especially ones that are closer. Lillie is great for business and may she be recognized for that both in words and compensation.

Jennifer Schantz

Sep 22, 2022

Brought in two blazers and a long coat for dry cleaning. Pricing was very reasonable. Service was prompt. Customer service was great. Highly recommend. Will be a repeat customer.

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Questions & Answers

FAQ: Does this location have a 24-hour drop box?

Max I. Walker — 50th & Underwood Store | Sep 28, 2019
Max I. Walker — 50th & Underwood Store | Sep 28, 2019

Yes, for your convenience this location offers a secure drop box where customers can deposit laundry and dry cleaning 24/7. Please ask for a red Express Service bag and info tag the next time you're in, to take advantage of this convenient service.

FAQ: Where can I find a price list?

Max I. Walker — 50th & Underwood Store | Sep 28, 2019
Max I. Walker — 50th & Underwood Store | Sep 28, 2019

We are unable to provide price lists, as prices often vary. All the items we clean have a base price assigned, but until a garment and its care tags are examined in person by a dry cleaning specialist, it is nearly impossible to provide an accurate price quote to clean the item. Premium or luxury fabrics, certain kinds of decorations, or excessive staining will require special care during cleaning, and can increase the total price to clean a garment. Max I. Walker will always offer a detailed, no-obligation price quote at in-store drop off, if the customer requests it. While we are unable to publish prices, we are committed to being 100% transparent in letting our customers know the base price to clean a garment and why any additional fees would be applied.

FAQ: Can I donate dresses to the Ultra Chic Boutique at this location?

Max I. Walker — 50th & Underwood Store | Sep 28, 2019
Max I. Walker — 50th & Underwood Store | Sep 28, 2019

Yes, we take dress donations year round at every Max I. Walker location.! More info on the Ultra Chic Boutique at https://www.maxiwalker.com/ultra-chic-boutique/.

FAQ: Does this location have a drive-thru?

Max I. Walker — 50th & Underwood Store | Sep 28, 2019
Max I. Walker — 50th & Underwood Store | Sep 28, 2019

This location does not have drive-thru service available.

FAQ: Can you pick up my laundry, so I don't have to come to the store?

Max I. Walker — 50th & Underwood Store | Sep 28, 2019
Max I. Walker — 50th & Underwood Store | Sep 28, 2019

Yes, we can! Max I. Walker Pickup & Delivery Service will pick up your dry cleaning and laundry from your home or office, and then return it to you cleaned and pressed in two days for no extra charge. The same price as store drop off, and it saves you two trips. Schedule your first pickup at https://www.maxiwalker.com/dry-cleaning/pickup/.

FAQ: Do you offer same-day service?

Max I. Walker — 50th & Underwood Store | Sep 28, 2019
Max I. Walker — 50th & Underwood Store | Jul 29, 2022

Yes! For your convenience, any dry cleaning or shirt laundry items brought in to the Dundee location by 9 am on weekdays are guaranteed to be ready by 5 pm the same day. Same-day service is not available on Saturday.

FAQ: Do you offer coupons?

Max I. Walker — 50th & Underwood Store | Sep 28, 2019
Max I. Walker — 50th & Underwood Store | Sep 28, 2019

Yes! When you sign up to receive our eNewsletter, you’ll get Max I. Walker coupons delivered immediately your email inbox. New coupons are sent each month. Subscribe at https://www.maxiwalker.com/dry-cleaning/coupons/.

FAQ: Do you do regular laundry?

Max I. Walker — 50th & Underwood Store | Sep 28, 2019
Max I. Walker — 50th & Underwood Store | Sep 28, 2019

Yes we do! With our Wash & Fold Laundry Service, we can save you even more time by doing all your laundry, including socks, underwear, jeans, pants, t-shirts, workout gear, kids' and baby clothes, towels, bed sheets, and more. We can launder anything you would put into your water washing machine and clothes dryer at home. More info at https://www.maxiwalker.com/dry-cleaning/wash-fold-laundry-service/.

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