UPS Customer Center

Category: Shipping and mailing service in Omaha, Nebraska

Address: 2536 Edward Babe Gomez Ave, Omaha, NE 68107, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8AM–6:30PM

Tuesday: 8AM–6:30PM

Wednesday: 8AM–6:30PM

Thursday: 8AM–6:30PM

Friday: 8AM–6:30PM

Saturday: 10AM–1PM

Reviews

Destiny Melugin

Sep 28, 2022

Would not recommend calling customer service. I wasn’t helped at all when trying to track my undelivered package (iPhone). I finally went into this location and was immediately helped. Rich did SO much to figure out the issue & got my package to me in less than two hours. Skip customer service & just come here.

Luke Mike

Sep 6, 2022

Driver stole/lost our package. Out over 800.00. No one wants to take responsibility.

Thomas S

Aug 31, 2022

Awesome! Mailed two 20 pound packages which cost me $48 combined and included insurance and two day delivery. Post office wanted $65 for each package and would have taken nearly a week. Staff was very friendly, as well. Roll right past USPS and drive to UPS.

April Griffith

Aug 26, 2022

Why, oh why, are the UPS drivers honking AND ringing the doorbell?! This is beyond obnoxious, and I really dislike UPS at this point. I even have a sign that says don't knock, don't ring bell, and they still do EVERY TIME. (And UPS, please don't bother responding with, it's our policy blah blah blah.)

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Questions & Answers

A statement! It is asinine that you do not have a local distribution phone # that you can actually have a human being pick up the phone and answer a simple question that cannot be addressed in a menu that keeps looping you in circles.

Jeffrey Lindsey | Sep 27, 2021
UPS Customer Center | Sep 27, 2021

We apologize your experience you have had. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

How do I get in contact with human resources

Courtney Ewing | Sep 28, 2019
Travel Lane | Sep 28, 2019

Apply online.

wondering if I can pick up my package which is located there.

HitzClutch | Sep 28, 2019
Angie Stapleton | Sep 28, 2019

Yes you should be able to go and get your package from there. If have one that is suppose to be delivered then no. But if you know where it is coming from and by whom. All you have to take with you is the confirmation number and name of the person that you are receiving it from. And they should be able to get it for you

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I have a package to be delivered today. Due to snow, I doubt he will be able to get up driveway. Can I get it left at neighbor's or even just at end of driveway?

Sally Thompson | Sep 28, 2019
robert lanoha | Sep 28, 2019

they sure didnt deliver miine, and my drive and road are clean enough you cant see footprints

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How do I pick up a package that had 3 attempts at my house?

Peg Gaudreau | Sep 28, 2018
Dennis Smith Jr. | Sep 28, 2018

Usually after the third attempt it is sent back to the shipper, call the 800 number and you cam have it held for you at the hub.

my name is michael conklin jr i worked there about 9 years ago and i reapplied this year and was told no didnt qualify now im getting emails and phone calls from ups and when i call the hr i get transfered to shipping and rudely handled

Valeria Galvan | May 30, 2022
Jeremy Mannion | May 30, 2022

Call and ask for Jennifer

Recd notice slip yesterday a package was undeliverable. Said a second attempt to deliver would be the next time a truck was in our area. I saw 2 trucks today but neither of them stopped. Name: Erin Hiatt, 6623 N 148th St. When can we expect it?

Loren Hiatt | Mar 31, 2022
UPS Customer Center | Mar 31, 2022

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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what is the max size and weight of a package being shipped via ground

kevin jackson | Jan 30, 2022
Dawson | Jan 30, 2022

150lb maximum shipping weight. The packages can be up to 108 inches in length.

ups at south omaha,ne do you have opening for small packed sorting at this time?

stephen wal | Dec 1, 2021
Paul and Patricia Basaldua | Dec 1, 2021

My husband works for ups and he said Yes there is openings apply online at ups.com

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I sent a parcel to my son's old address by mistake from Florida to Omaha. It was delivered six days ago there. I only discovered it today. Can anything be done?

Gary Jones | Sep 27, 2021
UPS Customer Center | Sep 27, 2021

We are very sorry for any inconvenience this may have caused. Feel free to send us details of your concern via a Private or Direct Message on one of our social channels so that we may assist. Facebook @UPS or Twitter @UPS.

The hours show they are open until 6:00 M-F but I was told to pick up a package at 7:30 pm. ????

Kara Anthony | Sep 27, 2021
UPS Customer Center | Sep 27, 2021

Hi Kara, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS and we are going to be able to further assist you.

Expensive Packages dropped off at main desk and no one here. Why was this done when they know if tenant not here to drop off at the Executive Suite for lock up.

Mara Lawson | Sep 27, 2021
UPS Customer Center | Sep 27, 2021

Mara, thank you for reaching out. Feel free to contact us via Facebook or Twitter for further assistance. -Ronald

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How do I contact the Omaha HR for an employment verification?

wendy Shadden | Sep 27, 2020
Steal UrGirl | Sep 27, 2020

It is easier to just go in to the customer service side where u did ur interview/tour. It's hard to get a hold of them by phone.

Do they offer printing services? I need to print out a few documents from my phone.

Heather | Sep 27, 2020
Pastor Michael | Sep 27, 2020

No Customer Services for printing at the UPS Customer Counter

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if its closed (today is sunday) could i go pick it up?

NRTHSIDE | Sep 27, 2020
Tammy Brayman | Sep 27, 2020

No it's closed

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What do you do if the package you're waiting for is not delivered, even if tracking says it was on the truck?

Antone Lang | Sep 27, 2020
Ted Reis | Sep 27, 2020

Contact UPS with the tracking number

Hi, I'm looking for a number to the Omaha, Nebraska UPS human resources office..

Shirietha Patterson | Sep 27, 2020
Sean Logan | Sep 27, 2020

Sorry. No clue on that one

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If I have a pkg delivered by ups , can they backtrack it to get the invoice # from the sender?

Geri Smith | Sep 27, 2020
Ted Reis | Sep 27, 2020

Ask them

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I have a package that shows scanned into Omaha this evening. MYUPS sent me an email changing delivery from tomorrow (Friday 15th) to Monday the 18th. I need the item by Sunday. Will I be able to pick up in person if I go to this location tomorrow?

Tom Hicks | Sep 28, 2019
Garrett Watson | Sep 28, 2019

Yes. I would call customer center and have packages waiting for you. If no. Then can't locate packages in warehouse till Monday.

Why does online say have an interview at 5:30 in the morning, but says it doesnt open till 8:30 in the morning

Johnnie Bright | Sep 28, 2019
C V | Sep 28, 2019

There are 3 shifts that are being staffed, I'm sure if your interview says that time then there will be a member of human resources there to give an interview/ tour

are you open?

Sharon Root | Sep 28, 2019
powermoves Peak | Sep 28, 2019

Yes they are open

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How can I check on my application

Courtney Ewing | Sep 28, 2019
Kimberly Westphal | Sep 28, 2019

Check with their Human Resources Dept

My package has not been delivered. Its 4 day over due what will happen to it?

Sokha Thach | Sep 28, 2019
Sokha Thach | Sep 28, 2019

Tracking number still saying in transit. I also call customer service all they say that it's in there facility but they dont know where it is right now.

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Can I have a package shipped to this location for free and pickup upon arrival

Sharon Busch | Sep 28, 2018
April | Sep 28, 2018

The sender generally pays shipping or bills the person odering items. The UPS center provides a place to pickup the package instead of neighborhood delivery. This saves the home delivered package from porch pirates!

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Can I request a future package be held at the hub if we will be unable to get it when its due to arrive?

Kathy Caywood | Sep 28, 2018
April | Sep 28, 2018

Yes, call them with the tracking number, they have an 1 800 customer service line

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Do you have Saturday drop-off hours?

Dave | Sep 28, 2018
Tom Culbertson | Sep 28, 2018

Yes, 8am to 5pm . Open a bit later, but you want to make sure your package is on the way.

Dear Sir, I would like purchase an item in Omaha, do your UPS service deliver it to Malaysia?

Ee Yong Seng | Sep 28, 2018
Tom Culbertson | Sep 28, 2018

Yes with proper invoices and documents

Ups what hour did you opne and close.

Naw Paw | Sep 28, 2018
Tom Culbertson | Sep 28, 2018

8am 8:30pm M-F and Sat 8am - 6pm

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Do you have home pickups?

Jaçqueline Walker | Sep 28, 2017
Larry Radloff | Sep 28, 2017

They do but you need to call their customer service and request a home pickup you will be directed from there. Most likely to leave package on porch out front. Yet there is a service fee. Also you may want to contact shipper and they usually have account with ups and can issue what is called a call tag for return items. But if you want to ship yourself then it is service change and you will need to print a label driver can scan and adhere it to the package. Hope this helps.

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