minuteKEY

Chris Brennan

Good prices and produce, but honestly all the good things disappear once in the checkout line. This location is chronically understaffed and usually only has 1 or 2 non self checkout registers open at any given time leading to the difficult choice of suffering at self checkout with 100 items or waiting 30 minutes for a regular line. Kroger needs to pull it together and actually try to improve how this location is run

Elaine Liu

Love Fred Meyer; we enjoy shopping at this one all the time. This morning was a particular treat - Jeremy (the cashier at the self checkout), was so on point: it was like he could read our minds: he told us the code for the yellow squash from memory (because he knew it was one that the system didn't seem to have available on the search option); he told us how to tell the code difference between organic and non-organic produce; and he voided the errors on the machine and checked our ID for the beer, before us even trying to look for him. He's either telepathic, or just that awesome - he was that good with everyone there, and cheerful and friendly throughout all of it. Thanks, Jeremy, for making our morning that much better!

Brandon Sheffer

Prices are pretty good compared to other similar options but this store is run poorly. They never restock anything (even before the pandemic) if you shop late in the day, good luck finding what you want. Also notable is their bad signage. Outdated sales still up, inaccurate prices. I cannot even count the number of times I have gotten to the register and the price is different than the sign. This store is pretty terrible in Terms of quality.

Deep Dasgupta

First the good - fresh produce, well laid out structure, good range of home goods, generally available non-perishable items, ample parking! However, the service (especially online pickup) leaves a LOT to be desired. Here is my experience just this week - 1) bottle of drain unclogger (leaking - see pic) packed in the same bag with cheese and other food items, and 2) about half of my items were missing. Both of these have happened before. Especially the first one - how can you not have a process for that guys? However, what makes the experience much, much worse is the attitude of the employee. When I pointed these two things out, not once did I hear “sorry”. They were first met with stoic “how dare I question them” attitude, and some excuse about a sticker not being placed correctly. I am a paying customer (spend >$1000/month), not your internal process auditor. A simple “ we are sorry, let me make it right” would suffice. Not that they don’t know how to do it, as evidenced by the profuse apologies they shared with the person parked next to me, because of being a bit late to bring out their order. Of course, it has nothing to do with the fact that I am a brown person with an accent, and the other person was a white man. Now I have to dispute a part of the charge with my CC company - not going to eat tainted cheese. Don’t want to call the store, because I know I’ll likely talk to the same person who delivered the items to my vehicle - I think I already got my day’s dose of microaggression.