DICK'S Sporting Goods

Asia Schmidt

I purchased a massage gun from this store and when I got home and opened the box, I noticed it was the wrong massage gun in the box. My husband went to return it and they gave him a different one, however we still had to return this one. Upon returning the item for a second time they told me they couldn’t give me a refund because I didn’t have the original receipt. Well, I didn’t have the original receipt because the clerk who did the 1st exchange didn’t give my husband the original receipt, he gave him the one that he used to do the exchange. Despite me providing the receipt they used to do the exchange and providing them with the same card, they still couldn’t give me my refund. They offered me a store credit with and it wasn’t even for the full amount. I paid $264.00 for the item and they offered me a store credit for $216.00. Basically, I’m out of $264.00 due to an error that one of their staff members made. I will not be doing business at this location again.

Therrick Redding

I dont know if it was appernce today. Either way i came into this looking to spend large sum of money. I asked for but the manger at time (5/27/2022 @12:30) did not really want to be bother they were really short with answers to the questions i was asking, and really couldn't walk away fas enough. I don't what was going with him, but you work in retail Good Customer Service is the key to that.

Anthony Wyre

Clean store, love the variety of products, great prices on everything. Also, please give Jared a big raise! He is super friendly and makes every customer feel special. Will be returning!!

Mary Tunstall

Wide variety of products, somewhat pricey. I have purchased my tennis years there for over ten years. For tennis shoes, ask them if they price match.