Craven County Water Department

Category: Water utility company

Address: 2830 Neuse Blvd, New Bern, NC 28562, USA

Phone: +12526366615

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

JERRY PEAY

Apr 18, 2022

Had service connected several months ago. Staff friendly and professional. Parking lot crowded but manageable. Bill comes on time with no surprise fees...

Louis Mitchell

Aug 20, 2021

Worse service ever

James M

Jul 18, 2021

I Have had nothing but positive interactions and quick responses when water pump alarm goes off.

Annie Baker

Jul 1, 2021

Ayme Gurganious is very friendly and my grand-pups love her! They are massive but act like the biggest babies when she comes around. They LOVE HER. I’d rather have her around my grand-pups than anyone.

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Questions & Answers

Just found out we have no water, any one else in Dover Fort Barnwell area without???? How do you report an outage????

Cynthia Stallings | Sep 28, 2019

Billie Jo Scott | Sep 28, 2019

You call the office number, listen to the recording. Wait for the call service operator to answer, give them your info, they will contact the on call technician. The on call technician will call you back to discuss your issue further to determine what course of action is necessary. 252-636-6615 is the main office number.

Anyone without water close to Dover.

Deborah Hall | Sep 28, 2019

Cynthia Stallings | Sep 28, 2019

Yes we are

Why do you have cutoff days on Friday’s which is when the majority of people have a Pay Day. Thanks I wanted my toilet full of P&S for a few days till I actually get paid.

Terry Counts | Sep 28, 2019

Jacob Malpass | Sep 28, 2019

Cause if it's done on Friday, and someone doesn't realize it's off till they come home after 5 then guess what is gonna be in toilet for the whole weekend.

Is the water off in Cherry Branch?

Gwen Roberts | Sep 28, 2019

Billie Jo Scott | Sep 28, 2019

Check the Craven County Water FB page or the website cravencountync.gov for outage information.

I've been calling this #636-6615 for an hour nonstop and no one answers or it's busy. I have a question about the water bill. How can I get in touch with someone at the water company?

joan mcgillem | Sep 28, 2018

Billie Jo Scott | Sep 28, 2018

The power has been out this morning, so the office phones are not all working. Please try again later. I am not at the office currently, but I believe only one phone was working, so keep trying. We apologize for the inconvenience.

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