Brentwood Skin Clinic

Chris

I have been trying to make an appointment for weeks. No one ever answers the phone or calls back. Before you even give me the line to "Address this with the doctor in person." I cant do that because you never call me back. I hope he knows how much business he is losing with a front office staff like this.

Jim Morrell

Dr Mitchel explained that I had Cancer on my nose. He said he could not remove and would refer me to a surgery service. Have not heard anything in 3 weeks I have contacted the office and the staff acted as if they new nothing about my situation. I am compelled to find other care. I have wasted my time and money. I in good conscious would not recommend this office to any one. Beware. This post is made for Brenda Morrell

D D

The doctor is sympathetic. However, the lady answering the phone is passive aggressive, condescending & doesn't know how to communicate. Edit: follow up on lackluster review below. I would call, but no one ever answers NORS calls back... Second Edit: again* follow-up, the 24 hour respond is untrue - in fact, received this response on Google before a phone call. And to other reviews I've read, talking to the doctor in person? How, when no on returns a call but just makes excuses on Google Reviews with a fix mindset. Truly, please work on your apologies or hire a PR firm to respond.

Chris

I really like Dr. Mitchell (he's well-knowledge doctor and communicates well), however, the office is ran poorly and unorganized and half of his support self is extremely rude, lacks empathy, and condescending. (mainly one female staff member with the patronizing). I'm a patient yet I can get no one to pick up or call me back after leaving multiple messages. It was hard enough previously to have people follow up on my blood work sent to the office. And please don't respond with "if you want to talk more please call," when you can't even pick up a phone call or return a call.