Glass Doctor of The Gold Country

Category: Glass repair service

Address: 10876 CA-49 #88, Jackson, CA 95642, USA

Phone: +12092231785

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–1PM

Reviews

Mike Hall

Sep 20, 2022

Glass doctor did a great job we are very happy with their work.

Pandora Pipiringos

Sep 18, 2022

Every one was really nice and helpful.

Ruth Misevic

Sep 18, 2022

While supply lines are clogged these days, they did everything possible to get the materials needed and get my new windows installed ASAP. It is a wonderful thing to be able to see nature clearly again through my Kitchen and living room windows. Looking forward to one more that’s in process. Helpful customer service, nice & quick installation person, thanks!

Lynn Siligo

Sep 7, 2022

I was very lucky to use Glass Doctor. They saved me a bunch of time by being very efficient. I received a call saying my windshield would be in the next day. They scheduled me. The next day the windshield was received early. They called I drove over to their shop. Less than 1. 5 hours I was on my way home. They updated me while I was there and said 20 minutes you will be done. I am very happy with their customer service and workmanship.

Thanks! Your review is awaiting moderation.

Questions & Answers

What is your Windshield Protection Plan?

Glass Doctor - Owner | May 30, 2022
Glass Doctor - Owner | May 30, 2022

For auto glass, we have the best guarantee in the nation upon installing a new windshield. If you choose our Windshield Protection Plan, you’ll have coverage for a full 12 months. Should you get a rock chip in your new windshield, Glass Doctor will repair it at no cost to you. Our Windshield Protection Plan covers all rock chips received in the first 12 months — no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield at no cost to you for the glass material. Depending upon the type of coverage you purchase at the time of original install, you may be responsible for the cost of labor, adhesive, and moldings.

Can you cut tempered glass?

Glass Doctor - Owner | May 30, 2022
Glass Doctor - Owner | May 30, 2022

Unfortunately, tempered safety glass, by design, cannot be cut. It is designed to break into small pieces when cut or broken to reduce the risk of significant injuries to the person breaking it. Using safety glass, of which “tempered” is one type, is mandated by state building codes in specific applications like doors, sidelights, showers, etc. Please call Glass Doctor if you want more information on this topic.

Do you replace sliding door rollers?

Glass Doctor - Owner | May 30, 2022
Glass Doctor - Owner | May 30, 2022

Yes! We do replace rollers if needed. Of course, we try to clean the tracks and rollers and adjust first. If that does not work, we will discuss replacing the rollers for you.

Can you buff scratches out of glass?

Glass Doctor - Owner | May 30, 2022
Glass Doctor - Owner | May 30, 2022

Scratch removal in residential glass and light commercial applications is not a commercially viable solution. Basically, it is labor-intensive and not very successful. Furthermore, if the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and on larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.

Only the bottom section of my window is broken. Do you have to change the entire sash, or can you just change the glass in my frame?

Glass Doctor - Owner | May 30, 2022
Glass Doctor - Owner | May 30, 2022

We specialize in glass replacement. We can, in most cases, remove the glass from the frame and install new glass. Your existing window sash will remain.

How long after my windshield is replaced can I drive away?

Glass Doctor of The Gold Country | Sep 28, 2019
Glass Doctor of The Gold Country | Sep 28, 2019

Currently we are use urethane that has a 1-hour safe drive-away time from the time the new windshield is set. No need for blue tape or any holds on washing your car. You are fully protected at the 60-minute mark.

What is your breakage guarantee?

Glass Doctor of The Gold Country | Sep 28, 2019
Glass Doctor of The Gold Country | Sep 28, 2019

For auto glass, we have the best guarantee in the nation, upon installation of a new windshield. If you choose our Road Hazard Guarantee, you will then be covered for a full 12 months. Should you get a rock chip in that new windshield, Glass Doctor will repair it at no cost to you, and it covers you for all rock chips received in the 12 months--no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield for no cost to you for the glass material, but you would be responsible for the cost of labor, adhesive and moldings, depending upon the type of coverage you purchase at time of original install.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places