OPERS

Category: Financial institution in Columbus, Ohio

Address: 277 E Town St, Columbus, OH 43215, USA

Phone: +18002227377

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Council Clerk

Aug 23, 2022

I worked with Aaron to set my account up and discuss the refund process and I must say that he was one of the most pleasant people I have ever spoken with. This wonderful person deserves a raise and a promotion because he was phenomenal!

PB

Aug 19, 2022

worst website known to man.

Jeanetta Price

Jul 21, 2022

Terrible and out dated system....waiting on transfer system is down and has been down for a week now no deposit can be made thus for messing up a rollover transaction just terrible service....need updated systems to provide optimal service to members....step into the 21st century with your software....

LynnDa Tarttt

Jun 3, 2022

Very "Helpful and On Point" with this app's setup!!

Thanks! Your review is awaiting moderation.

Questions & Answers

How long after retirement you can get a job

Helen Dumm | Sep 28, 2017
Doug Diller | Sep 28, 2019

Next day

Can you receive Disability payment and lump sum retirement

Jayne Sparks | Sep 28, 2018
Glen Mccullough | Sep 27, 2020

Someone please answer this question

Do I steel have life insurance from the job

Mable Kirk | Sep 28, 2018
OPERS | Sep 28, 2019

Hi Mable and Belinda, You should speak to your employer about the possibility of continuing any benefits they offer. Colonial Life does offer term and whole life insurance policies to OPERS members. Generally, there is a defined enrollment period for these products and we notify members via email prior to the enrollment period. The most recent period ended August 30, 2019. Please give us a call if you have further questions at 1-800-222-7377.

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When do the October checks come out

Derek Potter | Sep 28, 2017
OPERS | Sep 27, 2020

Derek, the full benefit payment schedule is posted online here: https://www.opers.org/retirees/receiving/payschedule.shtml

Can I come in to speak with someone

Sonya Durosinmi-Etti | Sep 28, 2018
OPERS | Sep 27, 2020

Of course, we'd love to speak with you, Sonya. For quickest service, please call to make an appointment at 1-800-222-7377.

I don't understand why my health insurance is so expensive. I retired in June 2018 and my health care cost increased by $100 in 6 months. Something should be done aboutaboumember gouging by tthese

Helen Carter | Sep 28, 2019
David Cobb | Sep 28, 2019

Join the club. Before ACA I had great insurance. Every year since 2011 it has gone up over 50percent. My copays and deductibles are up over 60percent. I feel it just like everyone else. We keep electing the same people who don't include themselves to the laws that they inact. I can only hope for all of us something changes soon. It has almost bankrupted me

when you quit your job, how do you go about getting your money?

Dianna Henderson | Sep 28, 2018
David Cobb | Sep 28, 2018

This does take some time, also the employer match stays in Columbus

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What is cola? I got a letter on changes! What does this mean?

Catherine Lanter | Sep 28, 2017
Doedoe Jean | Sep 27, 2021

Coke or Pepsi? Seriously it's Cost of Living Adjustment.

Is it a good idea to try to get a higher paid promotion in the last three years before retirement to have those salaries count as your highest?

Deirdre Mc Intyre | Sep 28, 2019
Jim Duckworth | Sep 28, 2019

It is based on your three highest years in your career but it always works out to be at the end of your career

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How long is the heath allowance going to last

mick hutchinson | Sep 28, 2018
Jim Duckworth | Sep 28, 2018

You have to ask them

How do I get signed up for an online account?

Jack Preston | Jun 29, 2022
LynnDa Tarttt | Jun 29, 2022

Visit > Operations Public Employee Relations Services (OPERS.ORG).

I was wondering with retirement I am able to work another job and how many hours can I work?

David Singleton | Sep 27, 2020
OPERS | Sep 27, 2020

Hi David, please see our website here: https://www.opers.org/retirees/re-employment/index.shtml If you still have questions, please give us a call; we are happy discuss your specific situation with you: 1-800-222-7377

If you are at the age of 66 are you still able to get your PERS retirement, even if only worked for 16 years ?

Sandra Titus | Sep 28, 2019
OPERS | Sep 28, 2019

Sandra, please call us at 1-800-222-7377 and speak with a Member Services Rep. who can answer questions for your specific situation, or schedule an in-person appointment to speak with a Counselor.

How or where do i get my id opers number to log into opening an account for me to file for retirement papers

Jody Glenn | Sep 28, 2019
OPERS | Sep 27, 2020

Hi Jody, congratulations on your impending retirement. Please give us a call at 1-800-222-7377 and a Member Services Rep. will be happy to help you with your OPERS ID.

When will January checks be posted?

Viva Mcneely | Sep 28, 2018
Kimberly Dudek | Sep 28, 2018

I got mine yesterday!

I want to retire in May 2018 what do I do?

Sue Morganroth | Sep 28, 2018
Kim Dudek | Sep 28, 2018

Contact your human resource alliance person at ur workplace first(if u have access to one due to downsizing it's not always possible) or contact OPERS in Columbus, OH EastTownSt., and ask them to set up appt. You can look up info on line as well, I get a lot of great info as a member of OPERS. JUST call to be sure where to start

How do I get a statement on an account? I have the letter of annual notification that was sent May 2, 2017

Maggie Evanson | Sep 28, 2018
Sharon Csonka | Sep 28, 2018

I use the electronic online

I switched jobs over a year ago and have not received my refund from my old job. Both are PERS but I was told my account would not automatically transfer to my new one. Should I have received my refund by now?!? Who do I contact to get it?

Tammy Abbott | Sep 28, 2017
Velinda Edmonson | Sep 28, 2019

If you are still employed by an OPERS employer you cannot withdraw unless you were separated for 3 months

what do I need to do; what info do I need, to change my direct deposit bank?

David Allspaw | May 30, 2022
Bill Epperson | Jun 29, 2022

I'd and bank # and routing #. Probably can do it online.

Hi. I was wondering at the age of 71 ,if a person who receives Opers disability can watch their granddaughter part time 2 or 3 days a week and still receive Opers disability retirement.?

Kathy B | May 30, 2022
OPERS | May 30, 2022

Hi Kathy, Please give us a call at 1-800-222-7377 so we can discuss the specifics of your situation.

I need to get my password reset. I have apparently tried too many times and my account is not working. I have called to get assistance but with the 2 or more hour wait time I have left a call back number and have never been called back. 3 times

Tim Hayslip | Apr 30, 2022
Greg Zmina Sr | Apr 30, 2022

Unfortunately, as with most account lock outs, you need to contact OPERS for assistance. I have no other advice. I was just at OPERS yesterday, with an appointment to take care of some things, and I asked about the wait time. I was told they are very low staffed in the call room. I guess patience is what's needed at this time.

How do I change the bank where I want my retirement checks to be deposited.

Donald Daiker | Jan 30, 2022
OPERS | Jan 30, 2022

Hi Donald, You can do so through your online account or, by filling out and submitting a change request (form F-50). Online account: https://member.opers.org/ Change request form: https://www.opers.org/forms-archive/2019-10-F-50-Change-Request-fillable.pdf Please give us a call M-F, 8am-4:30pm if you need assistance: 1-800-222-7377

when am i get my information for mytax this year

Kelly Townsend | Jan 30, 2022
Paul Rietz | Jan 30, 2022

My wife's is available on her OPERS login on January 16. The login says hers was also mailed on January 16, but we haven't received it yet.

What is the contact number at OPERS when a retiree passes away?

clancy miller | Dec 31, 2021
OPERS | Dec 31, 2021

Hi, Clancy. Please give us a call at 1-800-222-7377 and we will be glad to help you.

Do I have to select a new Medigap coverage through VIA benefits, or does my policy from last year just stay the same if I make no new selection.

Deerqueen_37 | Dec 31, 2021
Mark Davenport | Dec 31, 2021

Thanks for responding. Situation has been handled.

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If you are 'let go' or fired can you still collect your pension?

XYZ | Sep 27, 2021
OPERS | Sep 27, 2021

Please give us a call at 1-800-222-7377 so we can discuss your specific circumstance.

I received a disbursement from my pers account more than 10 years ago. How do I go about getting information regarding the amount that was paid out?

Joyce Crome | Sep 27, 2021
OPERS | Sep 27, 2021

Hi Joyce, Please give us a call at 1-800-222-7377

Do retired employees get a 3% increase in 2021?

Vicki Oatney | Sep 27, 2021
OPERS | Sep 27, 2021

Hi Vicki, Please look for an email communication from us soon regarding COLA

Can my wife collect ss and opers ?

carolina reaper | Sep 27, 2021
OPERS | Sep 27, 2021

Please give is a call so that we can discuss your specific situation. 1-800-222-7377

Can I transfer my account into an annuity account once I am no longer employed with the company?

Javeva Johnston | Sep 27, 2021
Deirdre Mc Intyre | Sep 27, 2021

call them for personal assistance

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Checks for 2021 will be available when

Sharon Hayes | Sep 27, 2021
OPERS | Sep 27, 2021

Hi Sharon, Please refer to the page below for the 2021 benefit payment schedule. https://www.opers.org/retirees/receiving/payschedule.shtml Thank you!

I am retiring in December. My wife currently works for the State of Ohio and can carry me under her insurance. Do I need to carry additional health insurance or medicaid?

Mr Noitall | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Mr. Noitall, Given the specifics you mention, we highly recommend that you call us at 1-800-222-7377 so that we can discuss your situation in detail.

When I quit working within the OPERS system, must I claim my retirement money right away or can I let it stay in the system? Can I let it ride?

James Settelmayer | Sep 27, 2020
OPERS | Sep 27, 2020

Hi James, You can leave the funds with OPERS or get a refund. If you choose to refund, your refund would be 100% of your contributions. You may also be eligible for an additional amount depending on your retirement plan and your years of service. Please feel free to give us a call at 1-800-222-7377 and one of our Member Services Representatives will be happy to provide personalized information specific to you and your situation.

Can you assign your pension to go to whomever you want upon death?

Anna Wright | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Anna, Please give us a call so we can give you an answer customized for your specific situation. 1-800-222-7377

What is OPERS fax number?

Regina Langley | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Regina, For security and quicker service, please call a representative at 1-800-222-7377 before sending a fax. If faxing is appropriate for your needs, a rep. will provide you with the number.

How can I get assistance with my account that has been disabled??? I have been trying to call your # with no one calling me back. Please HELP.

Helena Schneider | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Helena, I am sorry for your any issues you're having. We are currently experiencing very high call volumes. Currently, the estimated call back times are 2 to 2-1/2 hours. If you'd like to try again in the morning, the call back times will likely be much lower or you may even get through directly without waiting for a call back.

I have less than 5 years and will be leaving at the end of the month. How do I get money pers money returned to me or can I put it in my IRA

Tricia Bauer | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Tricia, Please give us a call at 1-800-222-7377 so that we can be sure we help you with your specific needs and circumstances.

hOW DO i TERMINATE MY VISION COVERAGE?

Mary Ann Graham | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Mary Ann, Please give us a call at 1-800-222-7377 and we will be happy to assist you. Our phone hours are 8AM to 4:30PM, Monday through Friday.

January 2020 checks

Quantela Monford | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Quantela, January's check will be issued tomorrow (January 2). You can view the full 2020 schedule here: https://www.opers.org/retirees/receiving/payschedule.shtml

What is the fax number for OPERS to send paperwork in?

Angie Gidden | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Angie, Before faxing we ask that you give us a call at 1-800-222-7377.

Can i get a statement of earnings for 2019 sent to my address ?

Rick Osborne | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Rick, Please give us a call at 1-800-222-7377

When is open enrollment?

Eric Kofod | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Eric, Open enrollment is available now -- it runs from October 17, 2019, through December 7, 2019. Any enrollment and/or changes would be effective January 1, 2020. Here is some more info on open enrollment: https://www.opers.org/healthcare/open-enrollment.shtml Please feel free to give us a call if you have any questions at 1-800-222-7377

I mailed my retirement application, will I be notified of acception and approval?

Marilyn Gilleylen | Sep 27, 2020
OPERS | Sep 27, 2020

Hi Marilyn, congratulations on your impending retirement. Please feel free to give us a call and we will be happy to discuss your application and next steps: 1-800-222-7377. Also, please have a look at our "Ready to Retire" page on our website for general information on required documents and what to expect: https://www.opers.org/members/retiring.shtml#steps

How do I apply for death benefits

Donna Nieding | Sep 27, 2020
OPERS | Sep 27, 2020

Donna, please review death benefits information here: https://www.opers.org/life-events/#death Or feel free to give us a call at 1-800-222-7377.

Can I open an account similar to hsa for my prescription expenses?

Craig Tracey | Sep 28, 2019
Randy KE8MXD | Sep 28, 2019

It's part of the medical ins. I don't know what they have for Medicare.

Does sick time count for your fas upon retirement.

Michael Flash | Sep 28, 2019
OPERS | Sep 28, 2019

Thank you, Isabella. Michael, you can also call to get help or set up an appointment and stop in.

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Is anyone else having trouble contacting them via phone? It’s saying that my call can not be completed as dialed!

Morgan Bushman | Sep 28, 2019
OPERS | Sep 28, 2019

Hi Morgan, There are some technical difficulties with the 800 number. Please try again during regular business hours at 614-222-5684.

I took a medical retirement in 2007, Are we aloud to work without loosening my medical benefits? Nothing major just part time. Thank you

Debra Comer | Sep 28, 2019
LassitersGirl006 | Sep 28, 2019

In the private sector it could be allowed. Please contact Opers for an employment review form. They will need 15 business days from the date they recieve all needed info to let you know if your desired position will affect your disability benefits or not.

How do i get a copy of my retirement income before taxes

Linda Lightfoot | Sep 28, 2019
Jenny Alcala | Sep 28, 2019

When you meet with Pers they will give you the info.

will you ever provide conference calls for out of state employees to provide us with health care info? I can't do Web Can. No audio on my computer.

nona gronau | Sep 28, 2019
Jenny Alcala | Sep 28, 2019

I went there in person and found it to be be beneficial

Do to a stupid audit I cannot get my payments after 28 years. Who gives opers the right to hold my payments. This could be a matter of life or death to me and why are they allowed to do this?

pamela flowers | Sep 28, 2019
Lori Burroughs | Sep 28, 2019

????...that is your $$$$

Will I lose my pension if I remarry?

Lynn Moore | Sep 28, 2019
Gary Scruggs | Sep 28, 2019

Call your OPERS rep to get a definite answer.

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Can you send me a couple of Healthcare reimbursement forms,

Marion Gatherwright | Sep 28, 2019
OPERS | Sep 28, 2019

Hi Marion, Reimbursement forms are available through the retiree's Via Benefits online account and by phone at 1-844-287-9945. If these are not what you're looking for, please give us a call at 1-800-222-7377 and one of our Member Services representatives will be happy to help.

I teach in an Ohio public school, and also have a part-time job under PERS. I will be retiring from PERS with 30+ years service. When I leave both jobs and move, will I need to wait before applying for a job in a different Ohio public school?

Miriam Lafferty | Sep 28, 2019
Eugene Hewitt | Sep 28, 2019

When you visit strs and pers ask the questions," when retiring within 30 years," do you have wait before applying for different ohio public school job.

After receiving a refund over 10 years ago, why would soc. security need proof of the amount while filing for SS retirement benefits?

D In Ville | Sep 28, 2019
Eugene Hewitt | Sep 28, 2019

Social security computer there will stay seem the refund over 10 Years ago you received," yes social security stay needed proof of the amount before," you filled for social security retirement benefits or just wouldn't get retirement benefits.

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Do you have to come to Columbus to get your information filled out

Greg Kirby | Sep 28, 2019
David Cobb | Sep 28, 2019

Yes I believe that you have to go to finish up. Take documents that have not been filed

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How much $ can you make working a new job per year without getting penalized by PERS or IRS ?

Rick Osborne | Sep 28, 2019
Jim Duckworth | Sep 28, 2019

You do not get penalized by pers for working in the private sector you can make as much money as you want just keep an eye on your taxes

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Can someone fraudulently collect a benefit after death

Gail Walker | Sep 28, 2019
David Cobb | Sep 28, 2019

Possibly but not likely

If I leave the OPERS employment and go back into the private sector, must I take my 12 years of contributions at that time or can I just leave the money in OPERS until I turn 65 next year?

Ed Zinn | Sep 28, 2019
David Cobb | Sep 28, 2019

By all means leave it in opers. You are vested and will be able to claim that. There will be the offset with SSI, but leave it so you have a little extra

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My husband works for city schools and opted his retirement from OPERS. He carries out health insurance as well. He is still working but has been diagnosed with terminal cancer. What medical benefits, if any, will be availab If he pre-deceases me,

Patsy Mercuri | Sep 28, 2019
David Cobb | Sep 28, 2019

If you are on his plan now, you can keep on it. If not you will have to be on your plan that is in place now

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Are there any benefits for college tuition for children receiving OPERS survivor benefits?

Taylia Gibson | Sep 28, 2019
Eugene Hewitt | Sep 28, 2019

Yes, Benefits for college tuition for children receiving OPERS survivor benefits, if the survivor leave benefits for the childrens.

is there a death benefit for disability recipients?

Joe Smith | Sep 28, 2019
Jenny Alcala | Sep 28, 2019

I am not sure on that one. You can call Person or email them.

What do I need to do to raise my withholdings of taxes

Robert Jackson | Sep 28, 2019
David Cobb | Sep 28, 2019

Go to their website, you can change the w4r online

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how can I get my W-2's form?

Jimmy Dick | Sep 28, 2019
Eugene Hewitt | Sep 28, 2019

Didn't receive our W-2's form visit the opers building someone will print your paper out the same day.

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Can you access your retirement money before you actually retire?

Raymond Trillet | Sep 28, 2019
Eugene Hewitt | Sep 28, 2019

You can't access any retirement money before people actually retire from the job.

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How can I find out how much is in my HRA account

Robyn Hoffman | Sep 28, 2019
Eugene Hewitt | Sep 28, 2019

To find out our HRA account can call or visit opers. Visit the opers building the wait for help is not long getting any questions answer. Employees are very helpful and patiention.

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Will my retirement check go up if I wait longer to collect my opers?? I am no longer working and I am getting my SSA widows benefit.

mattie argo | Sep 28, 2019
David Cobb | Sep 28, 2019

Actually it is called an offset. Your personal pension has been set by your best 3 years of average salary. What will go lower , is the SSI

Does anyone know when our January retirement check will be posted?

Barbara Davis | Sep 28, 2019
Eugene Hewitt | Sep 28, 2019

January retirement check will be posted on January 2 2019.

If I filled the application online to get back my retirement refund and do I still have to have it notarized like the paper version for my refund

Paul Stephens | Sep 28, 2019
David Cobb | Sep 28, 2019

That should have been on the application

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If u receive a disability retirement are u required to pay State tax?

Tami Marvin | Sep 28, 2019
Dana Lipp | Sep 28, 2019

Yes. We are not legally considered disabled when it comes to taxes

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Can I, get a partial refund on my. Payout?

paula ward | Sep 28, 2019
David Cobb | Sep 28, 2019

You can do a partial payment

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My wife has parkinsons and is no longer able to work. She is 56 now. Can I put her on my medical policy through OPERS?

Ed Margraff | Sep 28, 2019
Jim Duckworth | Sep 28, 2019

You have to ask them

Can I have my checks direct deposited into my checking account?

mike neal | Sep 28, 2019
Jim Duckworth | Sep 28, 2019

Yes they will tell you that

Can I collect social security and OPERS.

James Smith | Sep 28, 2018
Guy Royise | Sep 28, 2019

How do u go about seeing if u can offset between operator and social security

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Can you borrow against you opers

Charlene Reid | Sep 28, 2018
Tracy Byers | Sep 28, 2018

No you can not...

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After drawing out my retirement money, is it possible to seek employment with same company, different field?

Nancy Riley | Sep 28, 2018
Jim Duckworth | Sep 28, 2018

You have to ask oprers

After I draw out my OPERS is it possible to go back to seek employment under same company in different field?

Nancy Riley | Sep 28, 2018
David Cobb | Sep 28, 2018

Yes, the deduction goes to a different type of deferral. It doesn't add to the older act

When do the January checks come out

Margo Rankins | Sep 28, 2018
Kimberly Dudek | Sep 28, 2018

Call your bank either today after 8 am or tomorrow If not, it really will be Tuesday 1/2/18

When do january 1 2018 checks for direct depisit come put

Rosia Edwards-Lane | Sep 28, 2018
Kimberly Dudek | Sep 28, 2018

Well opers says 1/2/18 but check ur bank ur financial institution for Fri or Sat cause its up to them for their release! Good luck!

When will our Jan 1st check be available if direct deposted?

Diane Rarey | Sep 28, 2018
Kimberly Dudek | Sep 28, 2018

I called & I was told 1)2)2018, However, depending on ur bank, but ive gotten mine on the 30th, earlier BUT it depends on when ur bank releases them!

When does January's check comes

Wayne Berry | Sep 28, 2018
Kimberly Dudek | Sep 28, 2018

Well funny u should ask, the State is saying 1/2/18! However, depends on ur bank release of the funds.ive received then on 12)30 before so i don't know.if u have a prepaid NetSpend card ur looking at 2 day early arrival. But depending on UR bank.if they sway after the holidays, then its1)2)18. Keep checking ur accout on the morning & later on the evening. Id count hopefully 12/30! Good luck; alsi call ut banksACH DEPARTMENT TOO!

What is your fax number? Thanks

Pat Eaves | Sep 28, 2018
Pat Eaves | Sep 28, 2018

That's totally ...........

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How start an account

Carmen Sanders | Sep 28, 2018
Elizabeth A. Marshall Tayse | Sep 28, 2018

Hey all, I just answered a question about parking....it would be inappropriate to answer questions about the way OPERS operates or anything else regarding retirement...but I can say they have a parking garage

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