Refuge

Category: Spa

Address: 27300 Rancho San Carlos Rd, Carmel-By-The-Sea, CA 93923, USA

Phone: +18316207360

Opening hours

Sunday: 9AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 9AM–10PM

Reviews

麵包人

Sep 19, 2022

A bit pricey, but will get plenty of rest and relaxation, people mostly follow the rules and whisper, bring your own bathrobe or pay extra, water dispenser inside to bring a kettle, two steam rooms And a large oven, I like the steam room with the smell of eucalyptus, which makes people feel refreshed, the pool is divided into warm, hot, cool, cold, the warm is not very hot, but the cold pool is already very ice. It's a very relaxing place.

Nicolas

Sep 18, 2022

Amazing place to relax. It’s also very quiet.

Nikki Nolan

Sep 15, 2022

Love this place! Always make a day of it when I am in the area.

Madeline Daniels

Sep 15, 2022

Love the Refuge!!! Great steam room

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Questions & Answers

I have been trying to book a massage for two days now and no one answers. Only the repeated phone message. Does anyone have the back line?? I have been trying both numbers

Rudy Escalante | Sep 28, 2018
Jeff Rodrigues | Sep 28, 2018

I've had the same problem before. The only book on certain days of the week. Just leave a message I'm sure will call you back soon. Also a heads up that they are typically booked a week or two in advance

I have a deluxe package for two, I see that I will receive robes and water. Is that correct? Can I ask how much massages are?

Lisa Granger | May 30, 2022
M. S. | May 30, 2022

Yes it includes robes and water. For the massage you need to book online or via phone call. Enjoy, it is a magical place.

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We tried to call today, Oct. 21, 2021. The number said this number is no longer in service. Do you have another number or are you closed?

Janet Sparks | Nov 1, 2021
Ramona Turner | Nov 1, 2021

Check the number and try again. Also, make sure you are calling during business hours. Lastly, you also can book online.

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Are walk-ins currently welcome?

B | Sep 27, 2021
Valencia A. Cameron | Sep 27, 2021

I wouldn't recommend it, unless you just want to use the pools outside. But even then, I wouldn't recommend it. They're still using COVID protocols...

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Do they ask for ID When you come in even if your 18??

Deanna Bud | Sep 28, 2019
Carole Lee | Sep 28, 2019

No

How do i make reservations for Saturday

Terri Hawkins | Dec 31, 2021
Matt McKay | Dec 31, 2021

Hi Terri, admissions are first-come-first-serve, while massage reservations can be made on Refuge.com.

Does it have Wifi?

Kumar Saurabh | Sep 27, 2021
Refuge | Sep 27, 2021

Hi Kumar, Wifi is available in the lobby, but electronic devices are not permitted once you enter the outdoor facility.

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If I am pregnant am I going to be let in? What about with a note from my provider?

Lana Moore | Sep 28, 2019
Brandon Elkins | Sep 28, 2019

I would call reception and ask what their policy is.

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do you have overnight stay rooms

Craig Hopkins | Sep 28, 2018
Carole Lee | Sep 28, 2018

No, but there's a Quail lodging down the road

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How much are massages

Jon Magan | Sep 28, 2018
Irina Semenikhina | Sep 28, 2018

Check information, on the web site. Price depends on type and longliness.

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Is it by reservation, walk in?

Sakina Sieah | Sep 28, 2018
Jeff Rodrigues | Sep 28, 2018

This is a walk-in location to use the hot tubs cold pools saunas and whatnot. But if you would like to get your hair done nails done or get a massage it's by appointment only. I've tried to get those things without an appointment and not had any luck on several occasions

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Does it have a cafe?

Judith Sutton-Fagan | Sep 28, 2018
Peri Steffenhagen | Sep 28, 2018

Hi Judith, There is no cafe. There are bottled beverages for purchase. Coffee and tea are available for guests. Enjoy!

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