LSU Health Baton Rouge MidCity Clinic and Pharmacy

Averie Venable

This place does NOT know how to call you back. I’ve been out of my face medication for 3 weeks and they NEVER call back like they say they will. good luck trying to receive a call back if you really need something.

sherri mckee

One of the customer service representative that took my call today name Sarita was very rude and unprofessional. I needed to schedule an appointment, Sarita tone was very unpleasant fron the beginning. After briefly going through the process she asked for my insurance information, I didn't have it on hand... I asked her did I need the card info before she could make the appointment(which wasn't until march) she said yes, I stated I'll need to call back once I print it out. Instead on her ending to call like a professional customer service representative she just hung up. I called back to report her and someone different answered I asked" if there was anyway I could find out who I spoke with earlier she said" NO" how can I help you? Before I could finish explaining to her what happened she gives the phone to Sarita which went back a forward with me about giving me her name, mind you she didn't give out her last name..... but she has all my information. REALLY!!! This is sad how people are employed with certain position that should reflect care, concern, professionalism, kindness and respect. But you're faced with ignorance. I suggest during and after the hiring process the company should: Screen, record for training purposes, this way they can weed out ppl like Sarita, and offer on going training throughout the employment and discipline when needed. Everyone has their own personal struggle and shouldn't project it on others. You’re in a place of business that should show peace, heal and healing. I wasn't asking for a hand out, just an appointment to see my doctor. Be blessed not stressed. Unhappy client

Margaret Rome

Staff very helpful and kind. Dermatology Dept. Wonderful.

Anquelia Berry

She is rude and unprofessional. Don’t use another doctor if it’s an emergency wait on her !!! Because she gets upset when you go to another doctor when she can’t see you . You must wait on her in order for her to keep you as her patient.