Comfort Inn & Suites Riverview Near Davenport And I-80

ccgsweaw

Summary of review: Took forever to check in / out because staff is shared with other Motel. Room smelled musty. Pool was cold. Fridge did not work. Staff was indifferent. Booked a reservation for our stay through Expedia, property site unseen. Arrived and disappointed to find out that a Super 8 Motel is on the property. Buildings are joined and look identical. Checked in and while staff was not un friendly, they were not professional. Extremely disappointed to find out fridge in room did not work. My wife called down to the front desk and was told to ”give it a little bit” for fridge to cool and if it didn’t, to call back to get it replaced. Fridge did not cool. Having a fridge was important to us. I am from the QC area and part of the reason for the trip was to eat local cuisine. This meant having to lug our cooler and keeping it stocked with ice. Called back to front desk and was told that they did not have the ability replace fridge. Was told I could keep things in their front desk fridge. Asked for some type of credit for inconvenience, was told I would have to speak to manager, who would not be in until Monday (the 4th of July). Called Monday and Tuesday and left messages for manager and got no response. Do not stay here. You pay a higher rate for Comfort Inn but you are getting a Motel 8 experience. You may not get what you pay for (amenities / features) and your concern will be met with indifference. They will tell you whatever to appease you in the moment but are really just “kicking the can down the road”. In this age of inflation when your dollar buys less, avoid places that could care less about your experience. Side note: I did keep our Happy Joe’s pizza left overs in their fridge. May seem trivial but this was part of the reason for the trip. I predictably forgot about asking for it back because it took forever to check out. Staff was running back and forth between front desks. p.s. please be discerning when looking at the reviews for this hotel. They are obviously paying for s.e.o. Their 5 star reviews are all done by “local guides” and are only a couple of lines. The real reviews are in depth and 1 - 2 stars. I put up my two star and two 5 star reviews magically appear. I wish they cared as much about the customer’s experience as the do about weaving a fantasy.

Michelle Heather

Nice and clean. Easy to get in and out. Breakfast was adequate. Good stop over motel

Anonymous

The location is very nice. Right off I-80, in a quaint, quiet little town that has a few great restaurants, winery, and unique shops, all overlooking the Mississippi River. I travel alone so I appreciated the large parking right in front of the Hotel which made me feel very safe.

Anonymous

The hotel overall is fairly good. The bedding was not the cleanest. Maybe time to upgrade. The curtains also did not close.