Combined Energy Services

Alan W.

Disappointed and a bit at a loss for words. I just bought a multi-family (the previous owner purchased his oil from CES) and I opened an account to do the same. I called to schedule a furnace tune-up but was denied because I hadn't purchased oil yet. (?) Yes, that's because I just bought it and don't need oil yet. The previous owner used CES and I planned to as well. I don't need oil yet, should I be forced to fill a tank before getting the furnace serviced? What sense does that make? I use CES for oil at another location and recently had them out for a propane quote on a different property. So clearly I would consider myself a customer. When companies prioritize "policy" instead of customer service, it's time to move on. Apparently common sense isn't so common anymore.

Lisa Weigand

Shain did a great job hooking up our new propane stove. He was a pleasure to have in our home and our dogs and our cat approved of him too. We would definitely request him in the future if we needed help I with our service.

Donna Petras

I only have a small portable heater and don’t use much propane. This year especially sidetracked and not paying attention to usage I didn’t keep a close eye on my gauge. Seems I didn’t use enough propane to meet my minimum and received an invoice from Combined for $126.14 for this oversight. They don’t waive this fee. They don’t have much compassion about taking money for nothing because it’s there “rule”. I was preoccupied this winter. I was diagnosed with cancer in several places. Not curable but we can try to contain it. I have treatment daily and see doc once a month. My husband was put in a nursing home due to onset dementia and other health issues. He’s in no position to be my emotional support so I’m dealing will all on my own. I had to pay for 4 days of his stay when his insurance ran out for $3000 and $2000 for the transport to move him to another location 2 hours away. In between all of this we had two snow storms I had to contend with and try to keep it warm. I will pay Combined their $126.14 for absolutely nothing but it’s a shame that they have to take money from someone who is in need because I was 16 days late to get a delivery to cover my minimum. Get your propane but don’t look for compassion.

Tom F.

Brian O and Roy were extremely knowledgeable and professional during our entire experience. Our water heater failed and they were able to comeback the next day to put a new one in. They were fast and very thorough at the same time! Thank you gentlemen for taking great care of us!