Gold Star Plumbing

Luciana Griffith

So, I had a problem with a leaky faucet. We asked around for refs, but was unsuccessful with the one given. I then took it upon myself to do a Google search. I lucked up and found Gold Star. I did a review check and and was pleased to see they received 4.5/5 stars. I called and spoke to Jeff. I explained the issue and he immediately scheduled my appointment. He told me upfront what the pricing estimate would be. Initially, they canceled the first appointment. But, Jeff called and rescheduled. Chris came on time, following several emails confirming the appointment. Chris arrived. He was thorough, informative, efficient, and pleasant to work with. He fixed the issue and took a look at another. He stated he would come back and fix it after we scheduled the service.

Marco T

I had posted a review which was not kind because of 2 delays. The manager called me and apologized for the delays and letting this fall thru the cracks. Angeline told me she could have someone at my house in an hour and they were on time. I received an email with the picture of their representative, James, and he had Jason with him. James explained what was included with their inspection ($75.00), which is one of the lowest price around. I had James looked at an issue with a valve we couldn’t open or close. James showed me the different options and did the job within 1 1/2 hrs. They bled all of the heaters in the house, and cleaned the boiler. I would have loved to negotiate with them but they have set prices for different levels and pretty much set. They have a pricing model and it appears standardized. They tested the heat and all the radiators worked. I would recommend these guys and very impressed with their manager. She sounded like a take charge person and took ownership of the issue. She’s the top!! 👍🙏🙏

Joseph

As temps rose and the heating system kicked in a leak occurred in one of the radiators. The relief vale was cracked. This needed to be replaces

Keithroy Douglas

Goldstar stepped in to help us with their very professional, knowledgeable and reliable service. We are very pleased with the entire team at Goldstar.