EnergyUnited

Category: Electric utility company

Address: 18019 Old Statesville Rd, Cornelius, NC 28031, USA

Phone: +17048920278

Opening hours

Sunday: Closed

Monday: 10AM–2PM

Tuesday: 10AM–2PM

Wednesday: 10AM–2PM

Thursday: 10AM–2PM

Friday: 10AM–2PM

Saturday: Closed

Reviews

Jose Cruz

Aug 15, 2022

Gave my daughter a hard time when we were getting service wanted full Security payment then when we moved and asked for the last bill they add all kinds of fees and still have to wait a few more days before one of them can flip the switch. But yet the apartment is already in the The apartment complexes name real good scam co

pasha poo

Aug 9, 2022

If I could give zero stars I would. The power constantly shuts off. I Have NEVER had as many power outages as I have with energy united. Their equipment is old and needs to be replaced but they are too CHEAP to replace it. Very unfortunate they are the only choice we have for power. Some of our neighbors have Duke energy and the majority of the time when we are without power the Duke energy customers have power, so please explain that!?!? Response to your response: You sure are much quicker with Responding to negative comments and trying to Make your company not look bad then You are with turning the power back on! Look at how many negative reviews you have. If customers had any other option rather than you you would be out of business. And I am not a valued member, I just have no other choice unfortunately!!!! Filing a complaint with the North Carolina rural electrification authority. Sick and tired of Worrying about something catastrophic happening… resetting my clocks and having no AC!!!!!

Karen Zicco

Jul 28, 2022

I have never been so mad. There customer service is terrible. They encourage online bill pay, but don't support you when your cc is stolen. There communication style is to shut off your service with virtually no warning. Never have I dealt with a worse company. So disappointed.

Allison Atwell

Jul 18, 2022

Everytime I log in to my acct I have to change my password. I added auto pay last month and the system didn’t apply the payment this month. Horrible technology platforms.

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Questions & Answers

Anyone experiencing interruptions in power the last few days?

Susan E. | Sep 27, 2021
Susan Surles | Sep 27, 2021

No, but their payment system has been down and they are having lots of calls so it is hard to get through to a person.

Is there an outdoor payment kiosk? The Denver office is closed AND so is their payment kiosk 👎

Suzette W Diorio | Sep 27, 2021
EnergyUnited | Sep 27, 2021

Hi Suzette, There is a payment kiosk at the Cornelius, Lexington and Statesville locations. If you would prefer to stay local to Denver, the Denver WalMart also accepts payments as a third party payment location for EnergyUnited. Additionally, you can pay online by logging in to 'My Account' on our website - we no longer have fees associated with that payment method. We hope this helps!

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Is there a payment drop box?

L Dula | Sep 28, 2019
Kim Miller | Sep 28, 2019

Yes I think so.

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