Verizon

Category: Cell phone store in Cincinnati, Ohio

Address: 3650 Stone Creek Blvd #400, Cincinnati, OH 45251, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Steven Staniford

Aug 4, 2022

Nice looking store....ok staff that doesn't listen to what the customer asked for or wants....honestly left the store wondering why I was still a Verizon customer.

C R

Aug 3, 2022

I don’t know why all the negative reviews. I had the most positive experience with John. He’s a very ethical and helpful sales rep. If I had found him when I first wanted to upgrade my phone I’d still be with Verizon.

Janet Suding

Mar 29, 2022

Good staff and phone selection, but most have to be ordered and shipped to you. 2-3 day wait for phone... Not the greatest thing if your old phone is dead.

Chuck Barker

Feb 9, 2022

Workers are very good. 5G internet is terrible. $50 restocking fee. Cannot return to store. Have to mail back yourself. Workers were very helpful getting mail return completed. Gave me box and label. I had to go to UPS to mail back.Thank you for the feedback, Chuck! We take pride in our amazing customer service and we're glad to hear you had a positive experience with our team. We look forward to helping you again soon.

Thanks! Your review is awaiting moderation.

Questions & Answers

Is the store physically open? I am having issues with my phone.

Andrea Crutcher | Feb 22, 2021
Joshua Watson | Feb 23, 2021

We were there last week. They are open.

Do you have to go to store to get phone if it is an insurance claim ?

Steve Rader | Feb 22, 2021
Bob Gibbs | Feb 23, 2021

Yes

I bought a new motorla moto z3=== 2 weeks ago - the store on Colerain didn't have a screen protector - this sucks - Eric the Rep told me he will order and call me...I'm on hold on your 923-2700 NOW. Will I be getting this screen protector????

Pamela Hensley | Feb 23, 2019
Shirley Lynn | Feb 24, 2019

They dont carry alot of things but I do believe you will get it. Probably had to order it from some other store.

Read More

Why is this store not an authorized dealer?

Tina Tabar | Feb 23, 2019
Matt Macy | Feb 24, 2019

Because it is owned and operated by Verizon itself. An Authorized Dealer is an outside company, similar to a franchise.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places