Big Apple Pancake House

Artm

Exceptional food and service. I travel all over the US and had to take the time to commend the owners and their staff for providing a phenomenal restaurant experience to their customers. Everything from the price point of their food to the portions and the attentiveness of their staff and service. Weather dining in or getting carry out my order is always correct and made to perfection. I very seldom will give a establishment a 5 star review but this business owner and his/her staff truly deserve it for providing such a great asset to this community. You guys should be very proud. Thank you and keep up the awesome job you guys are doing.

T B

First of all we (my family) have been eating at the Big Apple restaurant for approximately 20yrs(I think it was called the Looking Glass). And always enjoyed the restaurant and food. On July 2nd we had a party of eleven and ate there for the second time in about a month, our waitress was very friendly but forgetful, which was not a problem it was busy there, we all have those kind of days. She forgot my order, forgot I didn't want coffee when my food finally came, forgot my pancakes. Still no problem. The problem came when one of our party ordered a steak medium, not well or medium well (it was well). When this was brought to her attention, she told him that's not what he said (it was, I was sitting next to him). We were then informed by the waitress he'll have to eat it, that they don't re-cook steak and wouldn't. (none of it had been eaten the tip was sliced revealing it was well done). We asked for the manager two other people came before the owner came out. He informed us the same, cause the steak cost him more then he charges for it (we all stopped eating cause that's not true) he was very agitated and offered sausage patties instead of STEAK. When he was told no that's OK he became more agitated and angrily asked well what do you want me to do, again he was told that's OK, he then said just pay for the eggs and hashed browns (that had one fork full missing) like he was doing us a favor, that one meal should have been taken off the bill seeing we were spending over two hundred dollars. He never apologized for their mistakes. We felt disrespected and couldn't wait to get out of there. Hate to say it but we're done with the Big Apple restaurant. This is what happens to a successful business they forgetful who and what made them successful (CUSTOMER SATISFACTION)

Brandon Jackson

Easy 5 star breakfast joint. Fast service great food. What more can you ask for? I will be coming back!

LaShawn Conner

I Love This Restaurant!!!💜💜💜 Everytime I go back home to visit I always order from Big Apple! The best Mama's Skillet Ever! (A picture of my leftovers) Plus, the customer service is awesome! You should try them out you'll love them!