Verizon

Category: Cell phone store in Chico, California

Address: 1950 E 20th St H805, Chico, CA 95928, USA

Phone: +18008801077

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Oscar Mateo

Sep 21, 2022

Very good

Jahir Urquizo

Sep 17, 2022

They make you wait a long time and so that you don't have what you want

Keith Hutchison

Sep 4, 2022

One worker working.... one worker playing on phone while we wait, waited about 15 minutes and left... only one other customer

Elizabeth Solano

Sep 2, 2022

I am so disappointed in your service!!! My parents went to the Verizon Corporate location at the mall and had an awful experience!!! Mind you my dad has been a long time client of Verizon he has had your services for over 15 years!!!! Today while waiting in line they had 5 customers who were behind them in line be helped before they were. The location had not opened yet and my parents there got in line in hopes to be helped out first. I am not sure if it’s because they are Spanish speaking only but they were never acknowledged until they began to leave. An employee who surprisingly all of a sudden spoke Spanish asked them why they were leaving. Shame on you Verizon and shame on your employees who don’t know how to treat customers of different backgrounds. My parents felt discriminated against by your employee. So now because this branch was unable to help my parents we are having to make a second trip to a different Verizon location.

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Questions & Answers

I am trying to get an account closed because the person has died. I contacted Verizon by phone and they did I have to take death certificate to a store...The nearest store is 100 miles from me. Is there another way to get this done?

Nancy Love | Sep 27, 2021
Margaret Brown | Sep 27, 2021

That is ridiculous. I would speak with the manager and see if you could fax or mail a copy.

Can I pay my bill here?

judy lambert | Sep 27, 2020
Thomas Coddington | Sep 27, 2020

Yes, you can. I believe there is a kiosk, or the customer service representative can help you.

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do i need to make an appointment to bring my phone in to have it fixed?

Peter Santero | Sep 27, 2020
Alexa Scia | Sep 27, 2020

I would say no. Even if you have an appt depending on where you go you will have a wait.

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Is there ANY way to get Verizon cell phone service in the North Chico area ... on Rogue River Drive off of West Eaton Road???

Ray Rolls | Sep 28, 2019
Denise Preciado | Sep 27, 2020

I would say call Verizon at 611 or go to their store on 20th in the mall

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Do they just not answer the phone here?

conner bartsch | Sep 28, 2019
Denise Preciado | Sep 28, 2019

Always going in person is best then you get all of your questions answered because they are right in front of you and they are not trying to get you off the phone to go to the next person This includes all Verizon's

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I would like to know if your store can take a pic off my cell phone? I need only one made, thank you

susan thompson | Sep 28, 2018
Carolyn Raschka | Sep 28, 2018

You can do that at Rite Aid, Walgreens, Walmart, Costco and I'm sure at more stores. I don't believe Verizon does that for you though.

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Do military veterans receive a discount on their monthly bill?

Robert Martin | Sep 28, 2018
Karin Hunt | Sep 28, 2018

Yes

Can i trade in a phone?

Camron Edwards | Sep 28, 2018
James Hedin | Sep 28, 2018

Don't know

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