Dunkin'

It's Me

The absolute worst Dunkin’ I have ever been to. Two times in one day I’ve ordered a large iced coffee regular and the first time on my way to work this morning I received a hazelnut iced coffee and then on my way home from work I decided to stop there again and I don’t know why but I ordered the same thing a large coffee iced regular and this time I received a large iced buttercream. The absolute worst service ever and then when I called the store itself how unprofessional to just answer the phone hello. What happened to good customer service?

Ry Ry

Coffees are always right and never wrong and usually have a note that tells me to have a great day makes it worth every penny

Catherine newton

This location started going downhill last spring 2021 and is only getting worse headed into 2022. I can't recall the last time I received a HOT coffee on a hot coffee order. Drive thru is painfully slow. Staff act like they'd rather be anywhere else but there (couple of them are good) and they, very punatively lecture if you didn't announce your online order at the microphone and messing up their precious "queue" but when you do they look at you at the window with no CLUE who you are or what you want! Oh, and check your bags...make sure thats what you ordered. I'm just done with them. Owners...if you plan to close it just put it out of OUR misery already.

John Rundin

After placing my order I was told they were out of my swirl and then it would be a few minutes while they got the order off the truck. After a 20 minute wait Amanda Mercier came to me and said well the drivers coming from Boston you're just going to have to wait longer she was very rude and should not be dealing with public in any way shape or form. Long story short after 25 minutes of waiting I had to get a refund because they couldn't open swirl for the coffee I already paid for. Disgusting