Melcer Tile

Lisa Weatherwax

On our first visit to Melcer Tile, we just went in to look. Trying to familiarize ourselves with an unknown design process – a master bath remodel, we didn’t make an appointment, yet Lizzie De Leonibus greeted us, then proceeded to treat us as if we were valuable clients. Lizzie described some of the basics intrinsic to a successful bathroom remodel; she basically gave us a crash course in the process. In short order we learned about the Schluter shower installation, different types of material such as glazed tiles, porcelain flooring, and tile patterns. Lizzie easily answered all our questions, and we left feeling more confident. The following week, we made an appointment, specifically requesting Lizzie. Friendly and personable, Lizzie answers our questions without going over our head. We’d brought in quartz samples for the vanity countertop and a piece of existing flooring to see what might complement our selections. She then shared several complimentary color schemes. Once she understood our aim was a timeless look, she helped us fine-tune our selections. We chose certain colors and sizes of subway tiles, grout/epoxy color, and recycled glass shower flooring. She was so helpful, and she’s earned our trust. Lizzie suggested additional resources of information as a way to further empower us as we navigate color selections. In the middle of our appointment a client came in and brashly interrupted our conversation, yet Lizzie remained courteous. Hotheads exist, but they needn’t reign. Lizzie provided a calm response. With impressive composure, she resolved the issue with a few simple clarifications. We have chosen Melcer Tile for our remodel products. Thank you, Lizzie! Lisa and Lee Weatherwax

Amie Grant

I recently visited the showroom with the professional guidance from Jane and the added bonus of the owner, Jay Rauton, stopping by to offer additional assistance if needed and to say hello. The showroom and options are MANY and so tasteful. I was able to make my selections that same day and obtain a wonderful referral for installation. They make the process fun, informative without a pressure sales approach, and you leave happy and sure of your purchase. The installation resulted in a finished project that exceeded my expectations! It is absolutely beautiful! Thank you Melcer Tile, Jay and Amy Rauton, Jane, and Mike! What a wonderful experience and we highly recommend Melcer Tile in the Grant home. Sincerely, Jim and Amie Grant Summerville, SC

Guillermo Adaro

Excellent place to shopping for tile. Customer service and designer are great. Thank you so much.

Nelson Ard

Recommended. Dawn is helping us finalize the design for a kitchen backslash and can find the right accents in a major of colors, shapes, sizes and manufacturers. Most selections these days are a custom order, so allow for procurement lead time.