Brownlee Jewelers

Category: Jewelry store in Charlotte, North Carolina

Address: 8546 University City Blvd, Charlotte, NC 28213, USA

Phone: +17045930888

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Nick Ward

Sep 23, 2022

Had a great experience at Brownlee Jeweler's. Medhi was very pleasant to talk to and easy to work with. Highly recommend! Made my service very simple with removing watch bands and it fits great.

Vincent Cowen

Sep 23, 2022

Next day service on my battery replacement. Mehdi Motavassel was friendly and answered my questions. Watch was ready when they said it would be and the pricing was very fair.

Keith Greene

Sep 17, 2022

I brought eight watches to Brownlee Jewelers that all had various issues with them and the Assistant Manager Mehdi took great care of me. He was very professional, courteous and most importantly, he took the time to explain the technology of the watches and refreshed my memory on how they operated. I am now a forever customer.

S O

Sep 14, 2022

When I went into the store to pick up my repair, the store clerk asked me to remove my baseball cap. I try to look presentable at all times, but was in a hurry and did not have time to fix my hair before leaving home, hence the hat. I explained that I was just picking up a repair and the clerk told me that I would have to leave the store if I refused to remove my cap for safety reasons. I am not sure what sort of weapon he thought I had hidden under my tight fitting hat. I was not even wearing a mask which would have been a better option if I were there to rob the store. I was told that those were the rules and I told him that this is the last time I would be shopping in this store. I was made to feel like a common criminal not like a valued customer. Sometimes a little common sense goes a long way. I suppose once I removed my hat, the clerk felt completely safe and never contemplated that I may have a gun in the purse I was carrying. Perhaps Brownlee needs to reconsider their "rules" before running off other customers. And by the way, my bracelet was not repaired as initially requested - with the same store clerk.

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Questions & Answers

do you fix watches

Will Alston | Sep 27, 2020
Brownlee Jewelers | Sep 27, 2020

Hi Will, yes we do have a watch specialist that we can send your watch to! You can stop whenever is convenient for you and our associate can take the watch in and give you a quote to have it fixed!

do you repair watches and fix jewlery

Will Alston | Sep 27, 2020
Cathe | Sep 27, 2020

Yes they do watch and jewelry repair, some they have to send out, depends...

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do you guys buy silver cions

Reginald Hart | Sep 28, 2019
Rose | Sep 28, 2019

Yes they buy silver coins

So you purchase watches?

Robert Melton | Sep 28, 2019
Brownlee Jewelers | Sep 28, 2019

Hi Robert, we purchase watches that are made of gold or if its a high end luxury watch such as Rolex, Cartier, Breitling, etc. If you have any questions please give us a call at the park road store. Only the park road location can purchase luxury watches.

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