Zales

Category: Jewelry store in Charlotte, North Carolina

Address: 6801 Northlake Mall Dr Ste. 230, Charlotte, NC 28216, USA

Phone: +17045966116

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Christine Cipriano

Jul 20, 2022

We just had THE BEST experience at Zales at NorthLake! I had bought a necklace for my 17 yr old son. Thank goodness I also purchased the protection because the 3rd time it broke I went in there and begged to let me upgrade. The store manager, Vanessa, twisted and turned every way possible and was able to give me an exchange. She was so sweet and patient with me and my son!! I highly recommend this store!!

Brian Karimian

Jun 25, 2022

Go anywhere else. Graduated college- got a job & started making great money. I applied for the zales card and after two weeks, they replied with “I have not had a credit card for long enough.” Despite having 0 debt & upfront 75%. I will not be buying the ring from here in which I was originally going to. I recommend going anywhere else.

Johnathan Langley

May 7, 2022

The best and sweetest people you could ever deal with at zales at North lake mall

cristian alfaro

Apr 18, 2022

Great service and we got a great deal on a diamond ring. Very easy process

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Questions & Answers

When will Hickory store open back up? Need cleaning of rings for warranty?

Patrick Reagan | Sep 27, 2020
Toni Kersey | Sep 27, 2020

Zales is not doing any inspections right now, your warranty will still be honored once we start back cleaning and inspections again. I don't know when the Hickory store will open. I work at Northlake mall we are open.

If I purchased an item and it was delivered to my address, can I rerurn it in-store?

SHAWAYNA JACOBS | Sep 28, 2018
Brandon Clark | Sep 28, 2018

Yes you can

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