Hanamint Corporation

Carolyn Bouley

1.0 star rating 5/18/2021 Don't do business with these people!!!! First of all I ordered 2 Tuscany chairs which are nice well made chairs. I then proceeded to order cushions which their website told me would fit these chairs...they did not. I talked to Sue a number of times and she did end up taking them back...so i could not find cushions unless they were custom make and cost almost $1000. I spoke with Sue again and again trying to find cushions they have to fit the chairs..I ordered 2 sets figuring I could take out a piece of foam and make it smaller..i was wrong. First...they do not have foam in these cushions..its some kind of cheap filler and Second...the cushions were way off in color. I called her and the manager would not take them back bc they did a one time return as a courtesy and then after that...false advertising, color issues become your issues and you are screwed and stuck with these awful cushions and a loss of money. I asked to take the chairs back since they lie about the cushions fitting and the manager said he would take them back if i paid $189 per chair for shipping..I tried to post a review on their site and said it had to be approved by management...what a joke...well he did not post it. There are no reviews because obviously he won't post the negative and i can't imagine them having any positive. I am going to post reviews every where i can and will never stop..hoping they lose the business that i lost in money and time spent. the cushions are so big that when i sit in the chair my arms can't rest on the arms of the chair...you can see the difference in the color..even much different in real life than pictures. after 2 weeks on the chair..there is a big sag in the middle!