Express Factory Outlet

Category: Outlet store

Address: 119 Cross Creek Mall, Fayetteville, NC 28303, USA

Phone: +19108647101

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

R Hen

Sep 22, 2022

I love this store but a few years ago it went from a regular store to an outlet but the prices stayed the pretty much the same which makes no sense. For example: I would check the regular store for prices on jeans and they would be aprox. $88 and the outlet sells their jeans for the same price when not on a sale during a holiday. Even during sales its the same as the regular store. I dont see the point of having an outlet that charges regular prices with less options. As far as I am aware outlets are suppose to be at reduced prices and not basically same price as the regular store. The excuse I am told all the time is they sell out of season clothes which I have pulled out my phone and shown them the item in question at the regular store then their answer is I dont know what to tell you. Its not employees fault since they are only doing what higher ups are telling them to do. If this store is an outlet I believe it needs to have outlet prices or change it back to a regular store with more options.

Carolyn J.

Dec 7, 2021

Lots of holiday apparel. Great selection of tops.

Memoirs Of A Legend

Sep 11, 2021

Poor experience at this location

antonio Herrera

Jul 5, 2021

excellent store

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Questions & Answers

What sizes does Express Factory Outlet offer?

Express Factory Outlet | Sep 27, 2020
Express Factory Outlet | Sep 27, 2020

Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).

Can online orders be returned to any Express store?

Express Factory Outlet | Sep 27, 2020
Express Factory Outlet | Sep 27, 2020

Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.

What is the return policy at Express Factory Outlet?

Express Factory Outlet | Sep 27, 2020
Express Factory Outlet | Sep 27, 2020

We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Where can I buy an Express gift card?

Express Factory Outlet | Sep 27, 2020
Express Factory Outlet | Sep 27, 2021

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.

Is Express Cross Creek hiring?

Express Factory Outlet | Sep 27, 2020
Express Factory Outlet | Sep 27, 2020

Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.

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