Cape Fear Valley Emergency Department

Serena P

If you’re in need of immediate medical attention, do not go to Cape Fear Valley ER. When I arrived, I was immediately triaged just to wait for 8-hours and never being seen. During my wait, no one cleaned the common areas. What’s the protocol?

Barbie Johnson

Hands down the worst emergency room I have ever been to. Sat in the waiting room for 6 hours and was never seen. When asking for a update they give you none and just tell you "I've seen people who waited way longer than you" spoke to patients who had been there since 8 am and never saw a doctor. They do not care about you and rather have you wait till you give up and leave. I will never go there again. Your literally risking your life waiting for the staff to care smh. 1.8 rating is too generous

Chris Hull

Brought my mom here because she had chest pains. 5 hours and still havn't been seen. Wouldn't let me wait with her, I had to sit in my car. Some people have been here since 7 AM and still haven't been seen. I'm writing this at 2:15 PM.

Sandra Jones

Took my husband to the ER Saturday around 3 with chest pains, nausea, and back pain. He sat in the waiting room (I had to sit in my car) until 9:15 that night when I finally went in and requested they get him. PLEASE, PLEASE take yourself or your loved ones to First Health in Raeford. They are top notch and were immediately able to get in him and admitted for a heart attack. Cape Fear isn’t the only hospital to choose from.