Shoe Dept.

Category: Shoe store in Charlotte, North Carolina

Address: 5700 University Pointe Blvd, Charlotte, NC 28262, USA

Phone: +17045494194

Opening hours

Sunday: 1–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Linda Morella

Aug 11, 2022

Outright rude on the phone. Very ubrupt. I don't recommend

Myzterious 93

Jul 6, 2022

Great service!! I was greeted on my way in and out of the store! 🎉🤗😱🥹😎🥳Lots to choose from n have nice shoes on sale

Regina Bivens

Dec 18, 2021

Nice, clean, organized and the cute lady with the dreads was so sweet

Shelia Lindsay

Dec 1, 2021

Looking for sneakers, found pair Nikes, I think prices are too high. $70.Sales associates not friendly, cashiers not friendly.

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Questions & Answers

Where is my refund?

Shoe Dept. | Aug 27, 2022
Shoe Dept. | Aug 27, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Aug 27, 2022
Shoe Dept. | Aug 27, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Aug 27, 2022
Shoe Dept. | Aug 27, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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