Apple Cumberland Mall

Category: Electronics store in Atlanta, Georgia

Address: 2860 Cumberland Mall Suite 1153, Atlanta, GA 30339, USA

Phone: +16784020725

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Sudhakar Majety

Sep 24, 2022

We went to the store to get 3 iphones and stood in the line when a guy came and offered to give an appointment for a later time as the queue was long. We agreed and came out and went back at the time of appointment. Instead of letting us go in they asked us to stand in line. There were those who did not have prior appointments also in the line. 10 mins after the scheduled time, we tried to enter the store to ask what is going on. The employees started acting strange with words like “go and and stand in line” , “everyone stands in line” etc. I tried to ask them what it meant to take an appointment.

Ali Ahmad

Sep 14, 2022

Wanted to check iPhone 14 to see and then booking but was unable to see as there wasn't any available for public disappointed

Sherry Flakes

Sep 2, 2022

They took care of my College student 👍🏽

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Questions & Answers

I heard that if you bring your apple charger/headphones in and they’re broken they get replaced for free. Is that true?

M.O N.A | Sep 27, 2018
Jordan Ingram | Sep 27, 2019

My earbuds the part that goes in the phone is detached from the rest so I don’t know if they can fix it🤷‍♀️

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if i take my iPhone 6 to the Apple store, is there a battery charge and an installation fee? if so, what is the total cost to have my battery exchanged?

kit boden | Sep 27, 2018
Brianna Wright | Sep 27, 2018

It’s $29. But they most likely won’t have the battery. So you’d have to call them so they can order it.

How do I make an appointment with a technician to help me with my new iPad?

A Google User | Sep 27, 2018
Eric Brown | Sep 27, 2018

My niece locked my iPad and I can't unlock it

Hello, so I have an iphone 6, but I forgot my pin, and also I lost my receive when I purchased it can you help with it?

DAVE798 | Sep 27, 2019
Chris Mitch (CME 3000) | Sep 27, 2019

Email

If give me iPad to you How much I get

Smit Patel | Sep 27, 2018
M | Sep 27, 2018

You can find out on the website

Do I need an appointment

Sweet Willie Tuck | Sep 27, 2018
Bailey Cash | Sep 27, 2019

It's better if you make one. Wait times can be long.

URGENT! My Nephew has a MacBook Pro (Used For School) that would not boot. It is not finding the disk to boot from and boots to OS X Utilities. Can I purchase the CD, OS X Yosemite 10.10.5 software from you? What would the cost be?

Caribman Rob | May 29, 2022
ANTONIA C SHARPTON | May 29, 2022

People Get Any Questions Concerning Yor MacBook 🖥 Pro Frm Apple 🍎 Cumberland Mall Here With I Just Have One Too MacBook🖥Pro It's Depend On People Who's Work There At Apple 🍎Cumberland Mall 😔💭Of Course It's Cost💵 Dollar's With Every Customer Too That Goes Far As I'm Know 🤑🤑

I am trying to download all my old messages from iCloud but it’s not downloading what can I do to have it download?

Natalie Tucker | Mar 30, 2022
ANTONIA C SHARPTON | Mar 30, 2022

I'm Only Just Tried To If That's Help My Best Answer Is It's Go To Yor Cellphone 📱Provider Service Maybe They're Can Help U About Yor Problems With That's Very Complicated Stuff With 😕🤔💭

What are the Covid safety practices like here?

Anonymous | Sep 26, 2022
Christina Horton | Sep 26, 2021

They take your tempiture and make you wait in line in the mall before you enter do that there isn't to many people in the store. They ask you to wear your mask and be curtis to others.

Do I need an appointment today?

William Meeks | Sep 26, 2021
Chriss Attkins | Sep 26, 2021

Not as far as I know but would help. Mall is packed even with covid 19

Can I get Apple Store Gift Card here?

Sanctified Chris | Sep 26, 2020
Jitender Sharma | Sep 26, 2020

No

How much is it to get an iPhone x out of a reboot loop ?

Florence Esaterica | Sep 27, 2019
Timothy Smith | Sep 27, 2019

Not sure, ask your Google

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iPhone 7 home button not working, I have apple care. Can it be repaired??

Bianca Lopez | Sep 27, 2019
Romell Hairston | Sep 27, 2019

yes

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I would like to purchase a Apple IPad Pro 12.9 with memory 256. Smart Keyboard . Do you have them in stock?

Beverly Poore | Sep 27, 2019
Leonard Morgan | Sep 27, 2019

Forks

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Is it possible to pay cash for an iPhone there?

Ezequiel Bonora | Sep 26, 2022
Bradley Hippolyte | Sep 26, 2022

Yes

Hi, do you have iPhone 14 Pro Max 2G Silver Black Colour?

Dr. Adam Dawud | Sep 19, 2022
Sups S | Sep 23, 2022

iPhone 14 is out of stock. U can view the display units.

Do you have iPhone 13 pro unlocked

P.V. Gaming | Aug 27, 2022
Dezmon Green | Aug 27, 2022

No

Hallo hello.. how’s going today ? In trying macke apoiment. Please Can help me?

Edie Gonzales | Feb 28, 2022
Kenneth Johnson | Feb 28, 2022

Call the Apple 800 # and they'll make the appointment for you at your closest most convenient Location

Can I bring my Mac for an update assistance if it's a 2013-Late?

DEEDE AGYEMANG | Sep 26, 2021
Shelia | Sep 26, 2021

Idk just give them a call. I have a macbook pro.

Can I trade in my old iPad for a new one and how much money would I have to pay

Leticia chikelu. | Sep 26, 2021
sherri Stringfield | Sep 26, 2021

No...

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Do I need an appointment

jim burnside | Sep 26, 2021
Armando Aguila | Sep 26, 2021

Yes you need appointment.

Can I pick-up a new charger?

Betsy Donnelly | Sep 26, 2020
Chriss Attkins | Sep 26, 2020

Yes

I lost one of my airpods. Can I purchase the left side only? If so, how soon can I pick it up?

Angela Douglas | Sep 26, 2020
Chriss Attkins | Sep 26, 2020

Not to my knowledge but you can go to the website costumer service and see

I currently have a 27" iMac desktop that I love. But I also have an older Mac that I would like to get rid of and destroy any old data, etc. Can you advise me on who in the Atlanta area can do that for me? Thanks, J Redding

James Redding | Sep 26, 2020
adebayo adisa | Sep 26, 2020

I think the "Best Buy" store on Cobb Pkwy would be a good place to visit. The guys there are well trained and always willing to help or at best provide options. Cheers.

when do you guys open back up? I have a device I need to return

Manuel Odhe | Sep 26, 2020
Suzette Bailey | Sep 26, 2020

The Apple Store in Cumberland is still closed

hello When are you guys going to open the store in Cumberland mall?

edward perkins | Sep 26, 2020
Suzette Bailey | Sep 26, 2020

The Mall is open

The local store already reopened?

lulu tsoi | Sep 26, 2020
I Am Ashby | Sep 26, 2020

I was at Cumberland a couple of weeks ago. The store was closed and all the phones, iPads and Macs were gone

How do I know if my iPhone is still under warranty

Pedro Mateo | Sep 26, 2020
Tremendous | Sep 26, 2020

I don't work for Apple sorry 😐

I hv a iphone 6plus ,battery died, and wont come back on or charge, do I need appt?

Crystal Benton | Sep 26, 2020
Spencer Shorter | Sep 26, 2020

No

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One of my air pod ear buds got damaged. Do they do a replacement of just one air pod? If so, is it free?

Kelly Nelson | Sep 26, 2020
Ndaula Lubna | Sep 26, 2020

Its a repair centre too so depending on the level of damage to your earpod they may or may not fix it. Most of the repairs are free esp if u still under warranty or apple care. Stop by either way, they will help somehow. Good luck.

My iPad is very,very slow,is there something I can do to fix?

Helen Ames | Sep 26, 2020
Chris | Sep 26, 2020

I don't think they take appointments. When you get there they put your name on a list. Your iPad probably has spyware for cookies from search engines you need to clean it up you can download some for free at download.com

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Is the i phone 11 pro available ....with you,i cant book it for pickup from cummberland mall ,it shows no availablity,,what to do

Vishu Dahiya | Sep 26, 2020
S Reyn | Sep 26, 2020

Best Buy or your phone carrier

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Can u give me a cotation of macbook air 13 inch display.

Suresh Subedi | Sep 27, 2019
Leo SM | Sep 27, 2019

If you go to the store it will be easy and fast

Do they finance

Sheralyn J Tomlin | Sep 27, 2019
Leo SM | Sep 27, 2019

No

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Is there iPhone XS Max A2101 unlocked available to buy?

Leonardo Canedo | Sep 27, 2019
Lyntasha Williams | Sep 27, 2019

Yes I think so

How much do you charge to unlock an iPad?

Renee and Janae | Sep 27, 2019
Ralph Concentine | Sep 27, 2019

You must have proof of account ownership 1st

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Is it expensive to fix the screen to an Apple Watch of the adhesive wore off?

Jessica Lockey | Sep 27, 2019
Lupita Ayala | Sep 27, 2019

It depents if you have apple insurance you only play $30 they can check if you have apple insurance or you can do it as well ☺☺

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How long would it take to fix a broken screen?

Rayisoar “Rayisoar Dragabyss” Silvers | Sep 27, 2019
Lupita Ayala | Sep 27, 2019

We waited 2 days but the lend you a iPhone so you aren't be without phone!!!!

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Somebody speak Spanish in that store?

Alisson Guerrero | Sep 27, 2019
Linda Brummett-O'Hare | Sep 26, 2020

I have an iPhone that is not working. It is still on warranty. How do I get it replaced if all stores are closed?

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How do I set an appointment at Genius Bar

Morris Socoloff | Sep 27, 2019
Elizabeth McCollum | Sep 27, 2019

Walk in or call

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Do they sell earbuds for like android but the whit earbuds

Jonatan Canales | Sep 27, 2019
Lalo Fabuloso | Sep 27, 2019

😟😟😟😟

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I was wondering if y’all have the AirPods in stock ?

estefani hernandez | Sep 27, 2019
Amy shield | Sep 27, 2019

Yes they do in the apple store and also many more gadget stores i bought a pain 2 weeks ago and i love them

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Is it possible to choose any watch band at the store to go with the watch, or are they all prepackaged?

Bailey Cash | Sep 27, 2019
Tamara Martin | Sep 27, 2019

Prepackaged

What is the charge to have my Mac Pro checked for being extremely slow between key commands?

Rick De Michele | Sep 27, 2019
Michael Sherburn | Sep 27, 2019

If it is under warranty or you're still paying for it. Should be free.

Can I replace my iPhone 7 display alone ? And how much time will it take and cost ?

Vani Kunnatheeri | Sep 27, 2019
John Reddien (JRATL) | Sep 27, 2019

I looked it up on the website. It'll probably take over a day to get it repaired. Drop it off pay and when it's done they'll contact you. Well they'll give you a time to return and get it.

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How much cost the Iphone 8+?

Diego Martinez | Sep 27, 2018
Bailey Cash | Sep 27, 2019

iPhone 8+ starts at $699, but if you get a carrier deal it will usually cost $0 with payments as high as $29 per month for 24 months.

How much are chargers for a 7 plus

Paulette Collier-Harris | Sep 27, 2018
David Cross | Sep 27, 2018

Uh, that depends on where you buy it from as well as what model, color, etc...

Is there a way I could update my 2006 MacBook pro?

Noni Vaughn | Sep 27, 2018
Leif Wells | Sep 27, 2018

No.

I need to reset my IPad. My son disabled it, and I can't do it on the computer. Is there a charge if I bring it in to have it reset? If so, how much in total?

Yamcha | Sep 27, 2018
Nord Prophet | Sep 27, 2018

If you desire to go there, it'd be best to do so. Their services are totally free. Good luck!

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I lost my charger for my apple laptop. Where can I get another? Do you have in stores?

mary rankin | Sep 27, 2018
Ash Ash | Sep 27, 2018

They usually do. Bring your machine with you or know the specs if you don't have it with you when you go to buy the replacement.

How much do you charge just to look at my macbook pro

DJ CODE RED CODE RED | Sep 27, 2018
Ash Ash | Sep 27, 2018

They don't usually charge to take a look. You have to sign up/make an appointment to have someone look at your machine.

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I'm in activation lock and recovery mode. Will going into an Apple store speed up the process?

Charles Shores | Sep 27, 2018
Steve Rath | Sep 27, 2018

Yes

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Do I need to make an appointment to bring in an old iPad for rebate and purchase a new iPad mini?

Randy Crump | Sep 27, 2018
Bailey Cash | Sep 27, 2019

You can look up trade-in on Apple's website and get an estimate. I would advise against the iPad mini, though, because it's an older device and it costs more than the 9.7" iPad ($399 vs. $329).

What is Nano SIM card, some people like phones with SIM c cards

Lana Hand | Sep 27, 2018
Bailey Cash | Sep 27, 2019

All recent iPhones use Nano SIM cards. You cannot transfer to an iPhone without one.

My phone will not response to my touch. Stays about half way on. Need to make appointment at genius bar to determine problem. I cannot use my phone currently, on have email on mac.

Patrick Hardin | Sep 27, 2018
Derek Anderson | Sep 27, 2018

Not really a question, but I suggest that you borrow a friend or relative's phone to call and make an appointment. You can always do a walk in, but you will be there for a while. The Apple store does not run this page, nor probably never see it. Sorry.

Set up appointment

Michelle’s Channel | Sep 27, 2018
Shane Rakestraw | Sep 27, 2018

Yes they do allow you to set up appointments.

Can they replace a cracked iPhone screen at this location?

Helen Haynes | Sep 27, 2018
M | Sep 27, 2018

They do repair screens

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need to replace my battery for i- phone 6. do i need an appointment ?

Siddharth Desai | Sep 27, 2018
Derek Anderson | Sep 27, 2018

The store is very busy. Would be best for you if you made an appointment.

Do you need an appointment and confirmation for exchanging batteries on iphones, per recent news headlines.

Alfredo Orfale | Sep 27, 2018
Nati Perez | Sep 27, 2018

Need to replace bat for an iPhone 5....do I need an appt

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What about parking in and accessibility for the handicap

M Malone | Sep 27, 2018
Derek Anderson | Sep 27, 2018

It is located inside a mall, plenty of available parking.

Iphone X is avaiable in your store now? Thank you

Phung Thi Huyen | Sep 27, 2018
Shane Rakestraw | Sep 27, 2018

I was at this location yesterday and they had them. I always call ahead but this is the most customer friendly store I've been in.

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I am looking for iPhone X Is this available in this store ?

Syed Shah | Sep 27, 2018
Derek Anderson | Sep 27, 2018

You will need to contact the store to confirm their current inventory.

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