Best Western Intracoastal Inn

Jillian Prodehl

The only things this hotel has going for it is the view and location. I wouldn’t waste your money. We stayed for 2 nights and I couldn’t wait to leave and here is why: 1. The hotel staff is rude especially the front desk. They’re not wanting to help and huff if you ask for something and they have to get up off the couch in the waiting room from watching TV. 2. They had NO CLEAN TOWELS! I’m not even kidding. We asked twice for extra towels and they didn’t have any available. We had to sign off on a paper at check in that there is no housekeeping but we could as for extra towels… which they didn’t even have enough of. 3. The bed is somewhat comfy if you can get around the dirty sheets (which they didn’t have extra clean sheets either) and the small lumpy “half pillows” they fold a full size pillow case on. 4. The hallways are peeling with wallpaper and smell of smoke. Our room had a baseboard missing and you could see water damage of some sort (mildew/mold) that was just painted over. 5. The fire alarm was low on batteries in the room and kept beeping. No one was able to correct it so we had to deal with it. 6. The pool closes at sunset (according to the front desk gentleman at 8pm “no exceptions this is Florida” so if you’re a family who enjoys coming back after dinner or being out to let the kids swim or just hang by the pool, you won’t be able to. The first Florida hotel we have ever stayed at that doesn’t have their pool open til 11pm. 7. The breakfast area was out of everything and no one around to ask. The waffle machine then “blew up” and batter was everywhere before we left so we went elsewhere. 7. If you’re someone who uses and hair dryer and iron in the room make sure you check it first. The hairdryer and iron were broken and ironing board was dirty and smelled musty. 8. The AC is loud when it turns on and it will startle you up at night. This was all addressed at the hotel but zero care from the staff as I would normally never go to google with a review. I just wish I was warned before taking my family here. Not sure if the good reviews were different owners.

Margarita Humanitzki

pool area very dirty. looks like they never clean.cigartet buts all over. garbage, empty bottles no pleasant to go to the pool. please do something about it. Hotel inside is nice. room is good. please help.woth pool area. it

Genesis Emile

Rooms clean. AC broke in our room and they changed our room without hesitation. Front desk staff super sweet and fun. Front desk staff was very informative. Scenary was beautiful.

Suzanne Smith

Always a great place to stay. Bed extremely comfortable and shower pressure great. The best thing is the outside back on the water and you can walk down to the yacht club, Breakfast good more than just toast and donuts . Miss the Otis Spunkmeyer cookies at check in and also miss the best check in man Tom who sadly has past away.