Firestone Complete Auto Care

Elizabeth Newsome

A week and a half ago I went to get a vehicle inspection and an oil change, once the inspection was completed I was notified that I needed all new tires and an alignment which was causing my tires to wear badly I came back the same day and got the alignment and two brand new tires which solved all of the issues and I thought my trouble was done. At no point were any warranties or anything offered to me I paid and I left.. Now a week and a half later I had to come back to this store due to a flat tire on one of my brand new tires, after The mechanic looked at the tire and found no puncture wounds so nothing at the fault of myself to cause the tire to go flat It was determined that there was a leaky valve stem... I was then told because I didn't have roadside warranty (that I was never offered) on said tire that I was going to have to come out of pocket again for another brand new tire. So now after everything that's had to be done to the car and all of the tires that I have had to purchase I am out around $450 to this location and I am nothing but infuriated.

Princessgeegee

Fixed my flat tire! They were really quick about it too.

S

Work done as stated, wait time wasn't bad

marcie matthews

Very friendly..im very thanful they treated me with respect and compassion..