Best Buy

Category: Electronics store

Address: 793 Iyannough Rd A, Hyannis, MA 02601, USA

Phone: +15087715170

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Beth Taylor

Sep 24, 2022

I am very disappointed and disheartened by my latest experience with Best Buy. For the past 3 years, I have made all my electronic purchases with Best Buy at 793 Iyannough Rd., Hyannis. As a sole parent sometimes forced to take a leap of faith to trust the business practices and products...Best Buy fell short big time, failing me and my child. I purchased TotalTech in 2020 (October 3, 2020 - I had to find that proof ON THEIR WEBSITE (ACCOUNT LOGIN) after told this last Wednesday by the TotalTech Representative that he can't find when I purchased it. Their 800# (the rep. had me talk to in store - all while the manager refused to come over, instead rep. went to him twice - I was in the Total Tech waiting area but could see them talking.) said they couldn't find when purchased as well. And that the rep can only try to restart my Samsung EVENTHOUGH the rep. did NOT even offer that. In fact, he said there isn't anything he can do and handed me back the phone. Oh yeah, the Samsung android cost me out of pocket over $1k just one year ago at THAT BestBuy, I had my receipt. I did not drop it, there are no cracks, etc. I simply was talking to an insurance agent and it went black, I had to ask the rep. to hang up because I couldn't see anything on the screen. When I purchased the phone it was made clear to me that the phone was protected. After all, I had TOTALTECH. How could they do this???? I was lied to and taken advantage of. Its awful how I was treated while in the store - by the way the first time because every time I purchased something I had great service, was totally happy with it. I have purchased multiple products and was treated badly. Truly disheartening and bad business practice!

gabriele houari

Sep 20, 2022

People at the store were very confused, had no idea where it was what I wanted. New galaxy watch

Zachary James

Sep 20, 2022

Customer service is terrible to non existent.

Claudia María

Sep 17, 2022

Cool

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Questions & Answers

Do they do trades ìf I want to update my devices and then pay the difference?

Shantie Slowley | Sep 27, 2018
jj dubbeld | Sep 27, 2018

Yes they do as long as the item is not locked and has a clear sn

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what is return policy with receipt?

Robert Fitzpatrick | Sep 27, 2018
Samantha Morrison | Sep 27, 2018

Their policy is within 15 days for most items. Unless your an elite member then its longer

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How much would it cost to repair a DVD VHS combo?

Bertrand S Duncan | May 29, 2022
Jerome Neidigh | May 29, 2022

Short of asking a hundred questions, I would say just call the geek squad number and get your answer.

Dies Best Buy have a delivery and assemble service for handicap? Would like a new copier

Dara Yardumian | Feb 28, 2022
Blessed Hope23 | Feb 28, 2022

I believe the Geek Squad would be able to that but for a few....

I purchased a Sony Multi Channel Receiver (and a TV etc) from you prior to the pandemic. As I am British I have no been allowed into the USA until now. While the system is working fine the Bowers & Wilkins ASW60 Sub Woofer is not working at all?

david whittaker | Sep 26, 2021
Eddie | Oct 31, 2021

Some trouble shooting You may want to unplug it and plug the sub woofer and plug it back in. There may be a setting on the receiver, to use the sub woofer Also the TV may have its own setting that puts the woofer into play. Also if it has a radio function, try using the radio and see if the woofer works with that setting, or a DVD player or roku box. It may just be the TV setting. Good luck

What is the return policy? I have a tv mounting bracket unopened that I bought a year ago. It is too small for my tv. Could it be exchanged for another in a larger size?

joan silverman | Sep 26, 2021
George Grant | Sep 26, 2021

As long as you have the receipt and original packaging the item came in those are the only two things you need to return something

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Do you repair Apple computers?

Joanne Ingwall | Sep 26, 2021
Meredith Singer | Sep 26, 2021

I do not work there, just a satisfied customer, no idea whasoever. I am thinking no, call.

Are you open on Memorial Day.

Helen Ritter-Johnson | Sep 26, 2021
Cardel Forbes | Sep 26, 2021

Yes

Do you have Epson ES-400 scanner in stock and if so will you help me install it into my MAC laptop (Hyannis)

jeff cassidy | Sep 26, 2021
SanraS Uzumaki | Sep 26, 2021

Look up on the website for in-stock and usually once you turn the scanner or printer and give it access to your network MacOs will find it without hassle, just make sure you get an Apple compatible scanner for your needs and to make your life easier, I don't work at bestbuy but Geek Squad will go to your house and help you out (for a fee i presume)

Do I need an appointment to shop for a tv?

Nancy Berquist | Sep 26, 2021
Cathy Joyce | Sep 26, 2021

No

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can I get help carrying a tv to my car

Stephen Sullivan | Sep 26, 2020
Andrew O Toole | Sep 26, 2020

Yes

Do you repair hp laptops?

Shenay Symister | Sep 26, 2020
Renee Riker | Sep 26, 2020

Yes the geek squad there can look at it and see if it's worth the repair or they can help make other suggestions as well

Does this Best Buy repair Xbox One Xs and other such consoles?

Steele | Sep 26, 2020
Joe Harper | Sep 26, 2020

Not sure sorry I can't be more help.

When will the be open for in store shopping?

Agnes Allen | Sep 26, 2020
John Dallas Stover | Sep 26, 2020

I order online and pickup at there curbside pickup

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is cape cod best buy open yet?

Robert Ward | Sep 26, 2020
Cate Van Gelder | Sep 26, 2020

For curbside pickup right now, mall opens Thursday

Can I make a return without the receipt if I bought it with Amex?

Stephen Schaffer | Sep 26, 2020
Rhody Walsh | Sep 26, 2020

Yep, just have your card with you so they can look it up.

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Do you repair Canon Pixma printers?

Robert Nuss | Sep 26, 2020
D-RODERICK82 RODERICK | Sep 26, 2020

Try Computer repair place on North Street Hyannis 🤷🏽‍♂️

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How much $ for apple 11

Paul Doyle | Sep 26, 2020
Todd Oldham | Sep 26, 2020

They are all close to 1000 these days. Wait for Motorola razor. Love the flip phone era. Merry Christmas to all....🌲🌲🌲🎁🎁🎁

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How much do you have th red iPhone 8 plus 64 gb ?

Andres L. Beltre | Sep 27, 2019
Valarie Campos | Sep 27, 2019

If you Google best buy Hyannis and put the item in search on there site it will tell you how many they have and cost. It will also tell you closest shore if they don't have..and shipping options.

do you deliver?

Christine San Antonio | Sep 27, 2019
Kevin Head | Sep 27, 2019

Yes both online and instore

Do you still accept old tube style TV's

Jim McDermott | Sep 27, 2019
Linda Phillips | Sep 27, 2019

It is best to call your local Best Buy to find out about their electronics recycle program. We have used them several times. Also they have a small fee for this service. 😃

Do i am going to have full refund when I return my Roku box? How long will take it to see on my debit card ?

Elizabeth Oliveira | Sep 27, 2019
Emily Hagen | Sep 27, 2019

Yes. 3 to 5 business days

I bought a Roku box but I didn’t feel very happy with the purchase of .. do Am i going to have any problems to return it?

Elizabeth Oliveira | Sep 27, 2019
C Santiago-Crocker | Sep 27, 2019

I returned a cell phone that was purchased over the holidays in dartmouth to the best buy in Attleboro, it was in the box and had receipt and the receipt did say 14 days from day of purchase but had no problem returning it and was not charge a restocking fee. The manager explained that it would be sold as an open box item at a lower price.

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Does best buy sell ultra HD TV antenna

jack fulton | Sep 27, 2019
Paul Reed | Sep 27, 2019

Yes

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do you know the price of a black hewlitt Packard 564xl cartridge

Elinor Duffy | Sep 27, 2019
winslow thayer | Sep 27, 2019

Sorry but no.. Call the store or go to best buy .com

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DO YOU SELL SLIDE VIEWERS

Susanna Goemaat | Sep 27, 2019
John Cummings | Sep 27, 2019

Not in the store

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Do you repair Nexus 5 phones?

Cathy Dingman | Sep 27, 2019
Tammy Glenn | Sep 27, 2019

I dont think so

Do you deal with Apple products? If so do you have batteries in stock for an Apple iPhone 7?

Carol Deedy | Sep 27, 2018
Elaine Grow | Sep 26, 2021

Do you charge to change settings on iPhones.

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Hello....I bought a laptop recently from Best Buy and had the Geek Squad set it up. When I received it back ,they gave me the Webroot Secure devise back unopened. Did they install their own device or am I suppose to install this device myself ?

Ronald Hansen | Sep 27, 2018
Yeti Harman | Sep 27, 2018

Most software is now digitally downloaded, and a lot of subscription based products don't have disks in them.

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Hearth rate monitor

Gregorio Vincent | Sep 27, 2018
Lyndie Driggs | Sep 27, 2018

You would need to go to a medical supply store to purchase a heart rate monitor. Google "medical supply store" and they have quite a few options.

Do u have the 29 dollar battery for the iPhone 6?

judy hagopian | Sep 27, 2018
Paul K | Sep 27, 2018

The iPhone 6 has an integrated battery, odds are Best Buy doesn't sell these. Better off trying an apple repair service.

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Do you sell video cameras for kids? Preferably waterproof.

Anne Wormer | Sep 27, 2018
Scott E | Sep 27, 2018

No they dont but i agree online will

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Do you carry 400ma /250v fuses

Gene Cadman | Sep 27, 2018
Paul K | Sep 27, 2018

No

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