Radisson Hotel Lansing at the Capitol

Category: Hotel in Lansing, Michigan

Address: 111 N Grand Ave, Lansing, MI 48933, USA

Phone: +15174820188

Reviews

Verified Hotel Guest

Jul 10, 2022

Positive: The bed was comfortable and was able to run fan on air conditioning to drown out noise. Very nice shower. Everything was clean. Negative: It was under construction so bar, restaurant were closed. No where close to get food. Construction outside making it confusing to park or get into hotel. Only 2 pillows on beds that were very flat and squishy. Old building so very worn looking.

Michael Novak

May 12, 2022

The room was excellent!!!! Very comfortable. A bit disappointed one elevator was working off and on, and one escalator did not work. The staff was fabulous. Food was very good.

Verified Hotel Guest

Apr 18, 2022

Positive: The location is great if you need to be in Lansing. The bathroom was okay. The guy at the Starbucks stand brewed me fresh coffee when he didn't have the blend I wanted. Negative: It was a ghost town. The staff were not super helpful. The restaurant and bar in the hotel were not open. The rooms were just okay. Beds were small and uncomfortable. Not the cleanest hotel I've stayed at.

Jill Harrison

Feb 5, 2022

Made my reservation on 8/6/21 for this weekend. The hotel cancelled my reservation on Wednesday, 2/3/22 due to my credit card expiring that I had used back in August. No phone call, just cancelled, and sent an email. I called the reservation line within one hour, providing updated credit card info and confirmed my stay. Just to be certain, I called back, spoke with the front desk, who also confirmed my reservation. Before long, an email came through with my updated reservation details. When I arrived at the hotel (two days later,) they had no record my my reservation and had no room. The front desk staff offered no assistance, not even an apology. They had no room for my daughter and I and told us to go to a different hotel. Will never book here again. Incredibly poor customer service. Lastly, while we were trying to check in, both the escalator and elevators were not working and hotel lobby is dirty. Radisson should treat their customers a whole lot better than this. I ended up at a different hotel that costs $250 more for the weekend as I no longer had the discount that was associated with staying at the Radisson for my daughters dance competition. Very angry with the experience.

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Questions & Answers

How can I apply to work

Lucas Dleel | Feb 20, 2020
Michael Spalding | Feb 21, 2020

Go in dressed professionally, prepared to interview, and ask to speak to an HR representative to apply for a job.

Is the Radisson in Lansing Michigan pet friendly

Cindy Parsons | Feb 20, 2020
Mycles Treasures | Feb 21, 2020

Good afternoon. Radisson hotel in Lansing only allows service animals.

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Is there a shuttle to the Lansing Airport?

Becky Smith | Feb 20, 2020
Mycles Treasures | Feb 21, 2020

Yes there is shuttle service from the airport to the Radisson hotel. And I like it because the service is very prompt You don't have to wait a long time because who has time?

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What company built the Radisson hotel in Lansing Michigan

Lj Westervelt | Feb 20, 2020
Paul Keast | Feb 21, 2020

Yes... Imperial Properties Ltd

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Jacuzzi Room? Do you have those?

Michelle Waters. Notary Services | Feb 20, 2020
Charles Spells | Feb 21, 2020

In the same the pool room

I need to extend my stay one more bay, how do i do that

John Stallworth | Feb 20, 2020
Cher R (CARS) | Feb 21, 2020

Call front desk

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Are they hiring?

Daniel Romero | Feb 20, 2019
Richard Davis | Feb 21, 2019

Always

Check in time?

Catherine VanDyke | Feb 20, 2019
Alexander Lopez | Feb 21, 2019

You should call them, I called because I was going to be late on Thanksgiving day and the front desk said I can check in anytime before midnight so i arrived at 8pm with no problems. And check out is at 12 because the keys demagnitize at 12 but you can get a late check out at 1pm

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how much for a weeks stay

Shane Crider | Feb 20, 2019
Inquisitor Federov | Feb 21, 2019

If you purchase a weeks worth of stay I am willing to bet you will get a deal.

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How much is the valet or self parking?

Jon Boller | Feb 20, 2019
Jon Boller | Feb 21, 2019

Thank you both!

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Do they have roll away beds?

Alec Szanati | Feb 20, 2019
Troy Holmes | Feb 21, 2019

Yes

Is there free parking. ..

Kelly Parrish | Feb 20, 2019
Curtis Gaylord | Feb 21, 2019

We checked in about 6 p.m. and out that 10 a.m. and paid $9 in the parking garage. From the signs seems like it should have been more, that were not complaining

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Their website says $10/day for wifi, but Google says free... Which is correct?? Thank you!

Nicole Baker | Feb 20, 2019
Ramudu Kondapalli | Feb 21, 2019

Free

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Refrigerator in rooms ?

Rose Zellar | Feb 20, 2019
Debera Hitchcock | Feb 21, 2019

Yes to fridge

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How is the valet staff in regards to motorcycle parking.

Donald “Mazz” Derby | Feb 20, 2018
Dan Bonamie II | Feb 21, 2018

No Hondas allowed

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