MassMutual Federal Credit Union

Category: Credit union in Springfield, Massachusetts

Address: 1295 State St, Springfield, MA 01111, USA

Phone: +18009409466

Opening hours

Sunday: Closed

Monday: 8:30AM–4PM

Tuesday: 8:30AM–4PM

Wednesday: 8:30AM–4PM

Thursday: 8:30AM–4PM

Friday: 8:30AM–4PM

Saturday: Closed

Reviews

Mama Bear Don’t Care

Jun 9, 2022

I don’t know how they were rates 5 stars on Google reviews. This credit Union is very inconvenient with closing at random times. There is no specific department when there are issues and they refused to provide me with payment ledgers for a loan. They do not respond to emails. I would not recommend this place it lacks structure, efficient response time, and member concerns.

M Miller

Jul 12, 2019

Last month, our family moved from Connecticut to North Carolina. It was a very stressful time. I’d just lost my mom in the fall and was moving my dad into a more manageable home at the same time. Our realtor recommended a lender for his new mortgage and went with their recommendation. I chose MMFCU again. I started both processes at the same time. Marie Chartrand followed up with me immediately, sent me a list of items she would need to complete the process, a timeline and a preapproval. She called me regularly, offered advice, suggestions and encouragement. Every deadline was met and my closing was smooth as silk. It was the very best experience I could have asked for. Working with the other lender was an incredibly stressful nightmare and we closed two weeks behind schedule. MMFCU is a great financial institution. I wouldn't go anywhere else.

Sarah Beauchemin

Jun 28, 2019

Awesome to work with. They are very responsive, knowledgeable and helpful. thank you Jessica and Dawn!!

Yvonne T (Google user)

May 7, 2018

As a former employee, I really appreciate the services the credit union offers. Their fees and services are lower than competitors, even other credit unions.

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Questions & Answers

Hi. Do I need an appointment for walk-in to deposit check and cash?

Natalya Yazhbin | Sep 26, 2021
Gretchen Ramirez | Sep 26, 2021

No. You can go to the express teller and do small banking like depositing and cashing a check with no issue. ☺️

We lost an mmfcu debit card somewhere and dont have the numbers recorded. Can we have it shut off without that info?

Kristen Haggerty | Sep 26, 2021
Daniel Brunette | Sep 26, 2021

Yes. The account owner would need to provide other information to the representative at mmfcu to validate their identity and they can freeze the card and send a new one. Go the following site for contact info and other questions: https://www.massmutualfcuhb.org/home/contact/contact

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